contact centre performance manager Jobs - 363
Contact Centre Manager
Hays Specialist Recruitment Limited - Wolverhampton
Employment Type : Full-Time
Contact Centre Manager 40,000 - 44,000 per annum Full, time & permanent Hybrid working available Your new role Manage a team of 22 Contact Centre Advisors Co-ordinate the diversity of team Maintain and evolve key performance indicators Support and motivate the team to achieve strategic objectives Contribute to the evolution of the call quality process Ensure company processes and procedures are always followed Identify areas for team develop...
Contact Centre Manager
Reed - BL90EL
Employment Type : Full-Time
Contact Centre Manager Contract: Initial 5-months Organisation: Bury Council Pay Rate: 21.47 per hour (PAYE) Bury Council are seeking a Contact Centre Manager to lead a comprehensive and responsive Customer Services team. This role is pivotal in enhancing service delivery for tenants of Bury Council’s Housing Services and other Council and Community services. The successful candidate will manage the workflow of the team, ensuring they are adequa...
Contact Centre Manager
Morgan Jones - TN231QN
Employment Type : Full-Time
Do you hold a minimum Level 4 professional qualification in career guidance.? Do you hold an ILM Level 3 or equivalent management qualification.? Contact Centre Manager Location - Ashford - Hybrid - 2 days in office Salary- 33,488 to 37,715 Per Annum (pro rata) Hours - Contract: Full-Time 12 Months Maternity Cover Our client, a well-known and established charitable organisation in Ashford is looking for a Contact Centre Manager to join the team ...
Business Support Centre Customer Support Advisor
Maximus UK - Leicester
Employment Type : Full-Time
The Business Support Centre plays a pivotal role in supporting the wider MAXIMUS group in facilitating government contracts. We are the first point of contact for most participants joining our schemes and support the interactions between all parties. The current portfolio of the Business Support Centre is the Access to Work Mental Health Programme, the Student Bursary Support Service and Work Programme Schemes. Therefore, our external customers ...
Contact Centre Team Manager
IT Bods Ltd - Stockport
Employment Type : Full-Time
Contact Centre Team Manager - Financial Services/Equity Release 30,000 - 35,000 basic salary bonus OTE 40k One of IT Bods leading clients is a Financial Services company that specialises in advising customers aged 55 in later life mortgages. Their rapidly growing business has opportunities for enthusiastic, engaging people who want to develop their career in Financial Services. This is a fantastic opportunity to build a career with an establishe...
Contact Centre Sales Manager
Furniture Village - RM203LP
Employment Type : Full-Time
We have an exciting opportunity for an Contact Centre Sales Manager to join our team based in Thurrock . You will join us on a full-time, permanent basis and in return will receive a competitive salary of 45,000 Commision per annum . Here at Furniture Village, we have built a hugely successful retail business with a winning environment to work in, and we are delighted to have won Best Retail Family Business of the Yea...
Contact Centre Team Manager
Adecco - West London
Employment Type : Full-Time
Job Title: Contact Centre Team Leader Location: Ealing Hourly Rate: 26.89 Contract Length: 6 months Contract Type: Temporary Working Pattern: Full Time Responsibilities: Our client, a customer service-focused organisation, is seeking a Contact Centre Team Leader to join their team. This role will involve leading a front-facing customer service team that handles various service areas, including council tax, benefits, housing repairs, street, envi...
Training Manager - Contact Centre
Sopra Steria - M53EQ
Employment Type : Full-Time
Do you want to add value on a day to day basis? Following a successful contract win in late 2023 from one of the UK’s largest and most trusted financial service providers, we will provide both contact centre and administrative solutions to help assist its 25 million customers. Specifically, we will be supporting the end-to-end customer journey, right from the moment they are looking to open an account with the provider, to the time they need to ...
Sales Manager Contact Centre
Cactus Search - Kent
Employment Type : Full-Time
We Are currently looking for a professional, inspiring and motivational Sales Manager to lead one of our clients highly successful teams, who provide an excellent financial service to their customers. The Successful Candidate will be tasked with leading a team of Sales Specialists to deliver and exceed sales targets and drive a great sales culture within the business. Business operate a Hybrid working policy & the sales team...
Contact Centre Team Manager / Call Centre
AWD online - W52NU
Employment Type : Full-Time
Contact Centre Team Manager who has previous people management and leadership experience, preferably within a busy customer service call centre environment is required to join a team based in Ealing, West London. SALARY: 42,000 per annum Generous Benefits (see below) LOCATION: Ealing, West London (primarily on-site, with some flexibility for hybrid work) WORKING HOURS: 37.5 Hours per Week JOB OVERVIEW We have a fantastic new job opportunity for ...