complaints manager Jobs - 1525
Complaints Handler
Marley Risk Consultants Limited - WR111GN
Employment Type : Full-Time
JOB DESCRIPTION - Complaints Handler The Role: Deal with complex complaints and multi-departmental issues to prevent escalations. Assist the Complaints Manager in managing and coordinating high graded, complex and contentious complaints. Manage your own portfolio of claims from inception to completion. Key Activities: Proactively assist the Complaints manager on delivering advice with complaints regulations and handling, ensuring that you comply...
Complaints Officer
Reassured Limited - RG214HG
Employment Type : Full-Time
Basingstoke/Hybrid You will be responsible for helping us consistently deliver an exceptional service that puts the fair treatment of the customer at the heart of the business. As a Senior Complaints officer, you will assist the complaints Team leader to inspire, mentor, and lead the complaints handling team to provide a best-in-class complaint handling service. This role will be engaging with customers, colleagues, and management to ensure comp...
Complaints Coordinator
AJ Bell - Manchester
Employment Type : Full-Time
We are now recruiting for a customer relations coordinator to join our growing customer services department. The main purpose of the role is to ensure that we treat all complainants fairly, by ensuring that all complaints that are subject to FCA and internal business requirements are handled appropriately, hence knowledge of FCA requirements for complaints handling is essential for this role. Key responsibilities: Recording all complaints subjec...
Complaints Specialist
Inchcape Retail Limited - B377YN
Employment Type : Full-Time
Regulatory Compliance Complaints Specialist - Inchcape UK Retail Full Time - 40 hours per week Work from home/local dealership, travel for key meetings required. Providing first class to support to our business The role of the Complaints Specialist is to support the compliance team and the wider business, working particularly closely with the Customer Experience Team, Legal Team and Heads of Business / managers at retail centres in ensuring that...
Property Services Complaints Officer
Riverside Group - London
Employment Type : Full-Time
Job Title: Property Services Complaints Officer Contract Type: Permanent Salary: 33,485 per annum Working Hours: 35 hours per week Working Pattern: Monday to Friday Location: Arlington House, London - Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just...
Quality Assurance Complaints Administrator
Lidl GB - KT59NU
Employment Type : Full-Time
Summary 27,500* - 37,400* per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re proactive, collaborative and always go the extra mile to support our team. Just like you. As a Lidl Customer Complaints Administrator, you will work closely with suppliers and buyers to investigate complaints and respond to cus...
Complaints Manager
THC Recruitment - SL10BU
Employment Type : Full-Time
Complaints Manager - Slough 40-42k plus car and great benefits. Hybrid working You will be responsible for the overall management of the Customer Relations Team, supporting, motivating, and coordinating the complaint workload whilst ensuring regulatory timeframes and departmental key performance (KPI’s) are met. Through your day-to-day actions you will ensure fair outcomes for customers whilst adhering to the companies processes and policies. TH...
Complaints Manager
THC Recruitment - M111AH
Employment Type : Full-Time
Our client is a marketplace connecting customers, lenders, and dealers. You will have a background in dispute resolution, preferably in a regulated setting, and be well-versed with FCA DISP regulations and complaint-handling best practices. This is a challenging position that calls for strong interpersonal skills and the capacity to forge bonds with key stakeholders, dealers, and other third-party partners. As Complaints Manager, you will be a p...
Complaints Manager
Fusion People Ltd - Surrey
Employment Type : Full-Time
Job Title: Complaints Manager Location: Reigate Salary: 35,000 per annum Reporting to: Internal Operations Manager Our client is a leading emergency plumbing and heating company based in Reigate, Surrey. As a company they carry out circa 8000 home visits per month; varying from minor repairs to extensive installation works. With offices in Reigate and Basingstoke they are a growing Business of 110 Engineers and 30 Office staff. Job Summary The k...
Complaints Manager
James Andrew Recruitment Solutions (JAR Solutions) - OL161AE
Employment Type : Full-Time
We are currently working in partnership with a Housing Association based in East Lancashire , who are recruiting for a Complaints Manager on a temporary contract for four months. The position is due to start immediately, with the potential to go permanent. The hourly rate of pay is negotiable and the role will 36.25 hours per week. The ideal candidate will have a strong background in managing Complaints teams and is confident in liaising with th...