Employment Type : Full-Time
Complaints Handler/Customer Care Advisor Full time role Based in Shiremoor Immediate Start We are actively looking for a Customer Care Advisor for one of our prestigious clients. This role will be handling customer complaints, queries and escalations calls to a high quality. Our client offers an excellent work environment with ongoing training and development and they like to acknowledge and reward success and is aware how important ...
Employment Type : Full-Time
Customer Service Advisors wanted! Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail’s contact centres across the UK. Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Plymouth. The aim of the role will be to provide first time solutions for customers, via telephone and email, within agreed handli...
Employment Type : Full-Time
Compliant Case Manager Monday-Friday 9am-5:30pm (Fridays 5pm) 25,000- 30,000pa We’re looking for a Case Manager to join our Client Relations team on a permanent basis. This varied role is critical in supporting our Service Excellence objectives by using a variety of dispute resolution skills and risk management techniques to ultimately ensure positive customer outcomes are achieved. You’ll work as part of a tight-knit team to respond and resolve...
Employment Type : Full-Time
To investigate, resolve and report on complaints received for Property and Savings customers, providing the highest level of customer experience and delivery fair and justified customer outcomes. The complaints handler will be responsible for the handling and response of complaints into the business, as well as interaction with the Financial Ombudsman Service on behalf of the business Client Details Mortgage Adviser & Complaints Handler, Bas...
Employment Type : Full-Time
Complaints Consultant An opportunity to develop a career with one of the most respected investment and wealth clients in the UK, for an experienced complaints adviser. What you’ll be doing: You’ll act as quality gatekeeper, protecting the brand, by carrying out quality checks on complaint investigations. Act as a point of contact for other team members to discuss complex technical and sensitive cases. Deliver training for Client Liaison staff, m...
Employment Type : Full-Time
As a European Responsible Gambling Support Advisor, you will join a specialist team who help and support our customers in the Italian language. You will be responsible for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible Gambling policies and procedures. Responsible Gambling is extremely important to us and o...
Employment Type : Full-Time
Customer Service - Claims & Complaints Adviser, Reading: This role is to handle calls and correspondence professionally, investigate thoroughly and promptly, and utilise available resources to ensure effective, timely, and personalised resolutions for various customer inquiries. Client Details Customer Service - Claims & Complaints Adviser, Reading: My Clients success lies not only in their renowned luxury brand products but also in the ...
Employment Type : Full-Time
Complaints Handler 27000 - 27500 plus fantastic benefits Dynamite recruitment is looking to recruit an experienced Complaints Handler to join an award-winning business in Portsmouth. As a Complaints Handler you will be responsible for supporting a busy Customer Service / call centre team and will take full ownership of customer complaints from start to resolution and anything in between Hours : 40 hours Full time . Monday to Fr...
Employment Type : Full-Time
Do you have experience of dealing with complaints and finding solutions to these? Due to an internal expansion to a department, a new job opportunity has come available for an experienced Complaints Handler. You will NOT be dealing directly with the customer on the complaint, these will be managed by the Customer Service team and passed on to yourself. Reed is recruiting for a C omplaints Handler in Yatton, Somerset, &nbs...
Employment Type : Full-Time
Job Title: Complaints Handler Locations: Lewisham SE1 , hybrid working once trained (4-6 weeks office based) Contract Type : 6 months temp Work Pattern: Monday-Friday 35 hours per week Start Date: ASAP Job role - The Complaints role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and delivery of the overall complaints & Insight function. As brand ambassador for the te...