Employment Type : Full-Time
If you have experience as a Team Leader within Customer Service, Call Centre or Primary Care this is a role that offers a focused and rewarding environment, with a welcoming and supportive team. As Team Leader for the Care Navigation team you will maintain the required level of performance from the team, across both productivity and quality. This is a Monday - Friday position, on top of basic salary is a quarterly performance based bonus. The ro...
Employment Type : Full-Time
Customer Service Team Leader Location - Glasgow Shift Pattern Monday to Friday 9am - 5pm Required to supervise, lead, and support the existing call centre team as well on-board new starts and carry out training. Manage the day-to-day operational aspects of the team and ensure effective and efficient running of the call centre. Ensure high levels of customer satisfaction are achieved. KEY RESPONSIBILITIES & ACCOUNT ABILITIES * Coach & dev...
Employment Type : Full-Time
Job Description Manchester City Centre 32,000 per annum with annual 10% bonus based on performance - and fabulous benefits menu Our client is a major player in their field - Manchester is a key office for Finance related functions for sales and services around the UK. We are looking to recruit a Credit Control Team Leader - able to coach and train whilst dealing with key stakeholders internally and externally. What you will be doing: Reporting t...
Employment Type : Full-Time
My client based in St Ives Cambridgeshire are currently recruiting for a Customer Service Team Leader to join their team on a permanent basis offering a salary of 28-33,000, depending on experience. The position is full-time, with a 37.5-hour workweek. Core hours are 7.5 hours per day, between 8:00 AM and 5:30 PM. As a Customer Service Team Leader, you will: · Lead with Excellence and Positivity: Guide our customer service team with a spirit tha...
Employment Type : Full-Time
Pure are working exclusively with a well established client who are looking for a experienced Customer Service Team Leader to join their contact centre team due to growth. Main Duties: Creating a booking spreadsheet from trackers for jobs due that month Management of a tracker on system of data for property/construction clients Running a small team of 3-4 call handlers, admin staff Delegating daily admin tasks, emails, booking jobs et...
Employment Type : Full-Time
The First Line Team Leader is responsible for leading the team of First Line Support Analysts. You will act as the escalation point for the First Line Team, ensuring that the team who support our clients respond to all queries and issues within defined quality and within S.L.A. The role is responsible for the completeness and accuracy of the Shift and On-Call patterns and the general wellbeing of the First Line Team as well as other team leaders...
Employment Type : Full-Time
Position: Customer Service Team Leader Location: Abingdon (OX14) Salary: 28,000 to 32,000 per annum Hours: Normally 37.5 hours worked over a 5 day week between the hours of 08:00 to 20:00 (Monday - Friday) and working 3 weekend dates in every 7/8 weekends (10:00 to 17:00) Experience: Customer Operations Team Leader, Customer Service Manager, Customer Service, Customer Care, Inbound Calls, Call Centre Manager, B2C, Coaching, Training, Technical T...
Employment Type : Full-Time
An exciting opportunity has arisen for a Customer Service Team Leader to join an established team on a full-time, permanent basis. The successful candidate will ideally have experience working within a call centre environment, a good understanding of CRM, reporting and experience leading a team. The Customer Services Team Leader will be responsible for overseeing the team’s performance which will include planning, coordinating, coaching and deve...
Employment Type : Full-Time
I am delighted to have been selected to recruit this pivotal role for my multi-national, award-winning client based in Dewsbury. The current Customer Service Manager is looking to move on (timescales to be agreed) and my client is looking to bring a suitable candidate in now to learn about the products, services, clients and then step into the management position. Whilst no actual timescales have been set my client is looking for the successful ...
Employment Type : Full-Time
Call Centre Manager Rate - 300 a day Duration - 3 Months Location - Colchester (Hybrid) Ir35 - Inside IR35 (Must use an umbrella company) We are currently looking for a Call Centre Manager for an initial 3 month contract with extensions available, the ideal candidate would have experience with working in A public sector environment. * Direct line management of a small team of Team Leaders, focusing on supporting them to achieve their personal an...