X8 Customer Service Advisors- 6 month FTC - Reed : Job Details

We are currently seeking X8 Customer Service Advisors to join an expanding call centre team for the next 6 months on a fixed terms contract.

Pay: £23,887

Hours: 36 hours and will be required to log on and be ready to work at 08.54 and log out at 17.06. 1 hour lunch. Monday to Saturday, you will get one day off in the week if you are scheduled to work a Saturday. This will be one in four Saturdays.

Interview date: From 3rd September

Start date: Monday 15th September

Location: Swindon- Hybrid working after training

Duties:

• Demonstrable evidence of a good standard of education, numeracy and literacy.

• Demonstrable experience of delivering excellent customer service through a range of contact channels (telephone, webchat, email)

• Experience in a Contact Centre environment

• Experience of working in a high pressure work environment

• Experience of data entry with a high level of accuracy

• Demonstrable evidence of ICT with knowledge of MS Office packages and the ability to learn in house software systems.

• Excellent written and verbal communication skills

• Ability to organise and prioritise workloads

• Strong attention to detail

• Excellent telephone manner with an ability to build rapport with customers

If you have office experience and are confident speaking with customers over the phone and on email, this role is for you!