Director of Technology - Caremark Ltd : Job Details

Following a period of exciting growth, Caremark Limited are seeking a passionate and driven Director of Technology to support our continued innovation and utilisation of technology to support business operations and our franchised network of home care offices.

Caremark Ltd is a wholly UK-owned and operated home care franchise with an established and successful UK-based network and recently rated 6th best franchise opportunity in the UK out of 1000 franchise opportunities by the prestigious Elite Franchise Magazine.

Summary of the role

The Director of Technology will support Caremark Limited and the Caremark network in ensuring we are developing, utilising and expanding the effective use of technology to support both our business operations as a franchisor alongside supporting our network of home care offices to deliver care to their communities. You will spearhead the use of technological advancements to provide ever more effective support to our network of franchise owners and the operations of Caremark Limited.

Using your extensive experience of scoping, designing, implementing and managing technology solutions for diverse organisations, you will be responsible for taking ownership of technology projects and initiatives for both Caremark Franchise Support Centre and the wider Caremark network.

Responsibilities

As the Director of Technology, your main responsibilities will include:

• Developing and implementing the technology strategy to align with Caremark’s goals.
• Providing leadership and direction for all technology-related initiatives.
• Driving innovation in technology solutions to improve care delivery and operational efficiency.
• Ensuring seamless integration of technology systems across Caremark and the wider franchise network.
• Ensuring all technology systems comply with relevant regulations and standards.
• Developing and managing the technology budget.
• Overseeing technology projects from conception to completion.
• Monitoring and evaluating the performance of technology systems.
• Identifying and mitigating technology-related risks.
• Working closely with other departments to align technology with business needs.
• Ensuring technology systems can scale with the growth of the franchise network.
• Implementing quality assurance processes for technology systems.
• Staying updated on technology trends and plan for future technology needs.

Experience

• Proven experience in a technology leadership role, preferably within the franchising and/or care industry.
• Strong project management skills with a track record of successful technology project delivery.
• Excellent communication and collaboration skills.
• Ability to innovate and drive technological advancements.
• Strong understanding of regulatory compliance and quality assurance.
• Team and/or departmental management experience

This is a fantastic opportunity for an experienced technology professional to help to drive and implement a forward-thinking technology agenda with one of the UK’s leading master franchisors.

Who We Are

Caremark is one of the largest UK home care franchisors with over 140 franchise offices operating in the UK and Internationally. Our franchisees operate in the heart of their communities as passionate ambassadors of personalised care in customers’ homes. Our services range from providing that little bit of extra help with daily life, to more complex care for conditions like Dementia. With a reputation for excellence since our inception in 2005, we have grown to become one of the leading UK providers of home care services. Within the Franchise Support Centre, we believe in 6 core values: Trustworthy, Honest, Compassionate, Positive, Accountable, and Supportive.

Benefits

• Flexi time (start between 8am – 10am/ finish between 4pm-6pm)
• 1 Day working from home each week
• 33 days of holiday (Inclusive of bank holidays)
• 5 Paid Volunteering Days per year
• Life Insurance cover
• Eye Care Vouchers
• Free Wellbeing Counselling Program & Support
• Company Pension scheme
• Private Medical Insurance
• Annual Personal Development Budget