Warehouse Performance Manager - Zachary Daniels : Job Details

Warehouse Performance Manager | Leeds | Retail | £60k

Zachary Daniels are working with a retail brand to appoint a Warehouse Performance Manager to be based on site in Leeds. This role will initially be on a 6 month FTC with the possibility to become permanent.

Please note, this will be a standalone role working with a small in house team on a large 3PL site.

We're looking for a proactive, hands-on Warehouse Performance Manager to lead day-to-day operations at our 3PL-run warehouse. You'll work closely with our logistics partner and internal teams to drive performance, improve processes, and ensure operational excellence across all retail, e-commerce, wholesale, and concession channels.

• Build and maintain strong relationships with our 3PL partner to ensure SLA performance and service delivery.

• Monitor daily operations, identify bottlenecks, and lead continuous improvement initiatives.

• Own inbound, outbound, inventory and reverse logistics processes.

• Collaborate with head office to provide clear reporting and updates on warehouse KPIs.

• Support peak trading periods and strategic planning.

• Ensure alignment between 3PL operations and commercial goals.

• Inbound: Manage intake accuracy, resolve discrepancies, and oversee QC.

• Inventory: Maintain stock integrity, optimise space, and improve picking efficiency.

• Outbound: Ensure timely, accurate deliveries to stores, customers, and wholesale partners.

• Returns: Oversee returns from retail, e-commerce, and B2B channels.

• Reporting: Deliver clear, data-driven insights to key stakeholders.

• Experience managing warehouse performance in a fast-paced, multi-channel environment

• Strong background in 3PL and retail logistics

• Advanced Excel skills and experience with ERP/WMS platforms (Blue Yonder a plus)

• Confident communicator with a solutions-focused approach

• Track record of driving efficiency and performance improvements

  Ideally be immediately available and ready to start asap

This is an exciting opportunity to make a real impact within a growing business. You'll work with a collaborative and driven team, helping to shape the future of our supply chain while building your career in retail logistics.

BBBH: 34325