Utilities Coordinator - mhs homes : Job Details

Join mhs Homes, Medway’s largest housing association, and take charge of managing utilities across our estate. You’ll oversee 550+ landlord electricity, gas, and water meters, handle business rates and service charges, and manage an annual spend of over £1m.Key Responsibilities

• Manage utilities for all properties, including corporate sites, schemes, voids, and new developments.
• Ensure accurate billing, submit meter reads, and complete Change of Tenancy requests.
• Lead smart meter upgrades and utility tenders to secure best rates.
• Process payments, maintain records, and provide performance reports.
• Act as the first point of contact for all utility queries and support sustainability goals.

What We’re Looking For

• Experience managing utilities and understanding energy markets.
• Strong communication skills and ability to meet deadlines.
• Proficiency in Microsoft Office and database systems.
• Attention to detail and accuracy in reporting.
• Desirable: CEM, ISO 50001, IWFM Level 3+, housing sector experience.

We offer:

• A performance based annual bonus + pension contributions matched up to 6%
• 28 days holiday + bank holidays and the option to buy/sell holiday
• Training & Development and opportunities for continuing professional development including regular tool box talks
• A great team of colleagues to work with
• Regular social and charitable events and a range of wellbeing activities
• Enhanced family leave policies
• A really competitive package of flexible employee benefits including a cycle to work scheme
• Free parking and disabled parking
• Access to two holiday homes in Norfolk and Dorset

Please note that the closing date for this role is the 31st December 2025, therefore we will not be contacting candidates until w/b 12th January 2026.Join mhs and contribute to making a meaningful impact on the lives of young people in our community.At mhs homes we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.We’re a Disability Confident employer. This means if you tell us you have a disability and meet the minimum requirements for the job, we’ll offer you an interview. We can be flexible when assessing people so everyone has the best opportunity to demonstrate they can do the job.Instructions for potential applicants: Please note we're using an anonymised recruitment process for this role. This means the shortlisting panel will only see personal details or CVs if you're shortlisted for interview. Therefore, shortlisting will be done based on your application and supporting statement. Please complete all sections fully and refer to the role profile when telling us about your skills and experience.REF-225 247