Market 36 Recruitment are currently recruiting for a Transport Administrator based in Witham on a permanent basis.
The successful candidate will be responsible for keeping accurate records and monitoring the delivery and collection of goods and services. The successful candidate will have experience in a Credit Control type role, or stock chasing type role.
Roles & Responsibilities:
- Keeping audits and monitoring the delivery and collection of goods and services
- Keeping clear updated records of stock
- Manage the chasing of outstanding stillages/pallets until returned or invoiced where necessary by working to collect stillages within the desired collection period
- Supporting the transport team with general administration
- Support the planning duties within the transport team.
- Proactively chase customers to arrange stillage collections. Raise collection notes to suit collections when we are in the area.
- Manage and update the stillage log, to track and record stillage location and status.
- Check driver’s paperwork to log stillage information.
- Match loading information with stillage delivery notes daily.
- Liaise with drivers for missing information.
- Routinely advise customers of their present status re stillages on site.
- Provided daily/weekly reports on the status of the companies stillages
- Answer the telephone to deal with and resolve customers’ queries and collection requests within a timely manner.
- Investigate and find missing stillages.
- Providing excellent customer service
Experience, Knowledge & Qualifications:
- Exceptional customer service skills - must have a friendly and positive phone manner
- Energetic, self-driven and motivated
- Excellent attention to detail
- Ability to prioritise time to plan and organise effectively
- Ability to learn
- Great communication within the team and office
- Previous experience in credit control/stock control required
- Proficient in Excel
- Able to communicate effectively, both orally and in writing, with colleagues, customers and suppliers
Working hours are Monday - Friday 40 hours weekly.
In return our client offers a salary of up to £26,000 per annum, 22 days annual leave + bank holidays rising to a maximum of 25 days as well as free parking, SMART Health & company events.
Market 36 Recruitment Ltd cover a variety of sectors including Commercial, Industrial, Engineering, and HR & Finance. We take pride on building strong working relationships with local employers and candidates.