Training & Learning Lead - The Graduate : Job Details

An exciting new opportunity due to business growth, reporting into the Head of Competency and Learning

PURPOSE:To lead, develop and manage training and learning functions, delivering high-quality professional development opportunities that align with the organisation’s strategic aims. The role will focus on expanding the training offer, driving innovation in learning delivery, enhancing internal competency, and supporting a culture of continuous learning

Strategic Development & Planning

• Develop and deliver annual training and learning strategy, aligned with the organisational objectives and competency frameworks.
• Identify training trends and emerging needs in the industry to inform the training portfolio.
• Lead on the development of new learning streams, including hybrid delivery, accredited programmes, and professional qualifications.
• Liaise with the COO and senior leadership to forecast and plan resource, budget, and delivery capacity.

Operational Leadership

• Oversee and manage the planning, delivery, and quality assurance of all training and learning activity (in-person, online, certified, CPD).
• Line-manage the Training Co-Ordinator or admin support roles (as the function grows).
• Maintain and manage the annual training calendar, ensuring efficiency and alignment with wider business activities.
• Oversee all logistical elements: trainer engagement, bookings, venue, facilities, platforms, and technical delivery.
• Lead on the integration of training systems (e.g. LMS or YM) and ensure accurate logging and recording of CPD.

Quality, Reporting and Compliance

• Develop and maintain evaluation and feedback systems to assess impact, relevance, and learner satisfaction.
• Produce monthly and quarterly training reports for the Board and Management group, including financial analysis, attendance trends, and future planning.
• Ensure all training aligns with relevant accreditation, CPD standards, and internal policies.
• Maintain and update web content and communications in collaboration with the Comms team.

Stakeholder Engagement & Innovation

• Build and manage relationships with internal departments, external trainers, partners, accrediting bodies, and the wider industry.
• Lead the development of innovative delivery formats (e.g. webinars, microlearning, digital badges).
• Promote and grow training brand through marketing, partnership opportunities, and community engagement.
• Represent the business at training and learning events, where relevant.

Project Leadership & Development

• Work closely with the Competency & Learning Lead on projects including the delivery of career pathways, CPD audits, and strategic initiatives.
• Lead cross-departmental projects to embed learning into core business activities.
• Support international development of training programmes (e.g. Hong Kong office).

Key competencies/behaviours

• Strategic thinker with the ability to translate plans into action
• Proactive and solutions-focused
• Confident communicator with stakeholders at all levels
• Strong attention to detail and commitment to quality
• Excellent project and time management
• Collaborative and team-focused
• Passion for professional learning and development

Key skills/experience/education

Essential

• Minimum 3-5 years in a training, learning & development, or educational role
• Experience designing, delivering, or coordinating a range of training offers
• Confident working with data, platforms, and systems (e.g. LMS, CRM, Excel)
• Experience working with budgets, forecasting, and reporting metrics
• Familiarity with professional development standards and CPD frameworks
• Strong written and verbal communication skills

Desirable

• Line management or supervisory experience
• Experience with accreditation, awarding bodies, or regulated training
• Familiarity with membership organisations or professional institutes
• Knowledge of learning technologies, digital content creation, or eLearning design

HOURS OF WORK: (35 Hours) Mon- Thursday 9-5pm, Friday 9-4pm

BENEFITS

The role if office based, but as a company they have a flexible working policy

Support to study professional qualifications to support your CPD

24 days holiday plus bank holidays and the offices are closed for 3 days over Christmas each year.

Aviva Pension - company contributes 6%

Annual bonus scheme of up to 10%

Flexible working - ideally need person in 5 days a week to start off with to obtain all necessary knowledge and training before looking into hybrid options

INTERVIEW PROCESS

1st STAGE - Telephone call/Teams

2nd STAGE - Face to face at the offices