Training and Development Manager - Marley Risk Consultants Limited : Job Details

Training and Development Manager

Marley Risk Consultants is at the forefront of innovation in the Structural Warranty Insurance sector. As a dynamic Managing General Agent (MGA) based in the UK, we specialise in crafting bespoke insurance solutions that protect Insurers whilst empowering the construction industry to improve quality.

Job Location:

• Based in Bishops Cleeve with regular travel to our other offices

Job Type:

• Full-time (Monday-Friday)

Role Overview:

We require a dynamic and experienced Training and Development Manager to lead the design, development, and delivery of high-impact training programs that enhance employee skills, performance, and engagement. The ideal candidate will have a strong background in adult learning principles, instructional design, and training facilitation, with a passion for continuous improvement and organisational development. This role will report into the Head of People, Talent and Customer Experience.

Key Responsibilities:

• Design, develop, and implement comprehensive training programs aligned with organisational goals, producing a comprehensive annual training plan, including budgetary requirements and delivery timelines.
• Lead training needs assessments and skills gap analyses in collaboration with department heads and team managers where appropriate.
• Ensure that all staff have a training plan that aligns with organisational needs and Marley Values and mission Statement
• Facilitate engaging in-person and virtual training sessions across various levels and departments, ensuring full utilisation of training facilities.
• Evaluate the effectiveness of delivered training programs through feedback, assessments, and performance metrics, using detailed report formatting that you have designed and implemented with the management teams.
• Mentor and support junior training staff and contribute to their professional development where applicable.
• Maintain and update training materials, manuals, and e-learning content.
• Promote CII and CILA qualifications to all staff.
• Ensure a thorough and comprehensive training log is maintained and accessible by the Head of People, Talent and Customer Experience, ensuring this is kept up to date in real time.
• Stay current with industry trends, learning technologies, and best practices in training and development.
• Manage training budgets, schedules, and vendor relationships as needed, and ensure that all training is cost effective and delivers returns on investment.
• Deliver comprehensive monthly and quarterly reports identifying delivery against KPIs reporting to the Head of People, Talent and Customer Experience in a timely manner.
• Support change management initiatives through targeted learning interventions, helping to identify and anticipate necessary actions, in line with line manager and Senior Management Team requirements.
• Any other reasonable requests as identified by the Senior Management Team.

Qualifications:

• Preferred but not required: Bachelor’s degree in human resources, Education, Organizational Development, or a related field (Master’s preferred).
• Minimum of 5 years of experience in training and development, with at least 2 years in a senior or lead role.
• Proven experience in instructional design, curriculum development, and training facilitation.
• Strong knowledge of learning management systems (LMS) and e-learning tools.
• Excellent communication, presentation, and interpersonal skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Certification in training or instructional design (e.g., CIPD, ATD, or similar) is a plus.

Key Competencies:

• Strategic Thinking
• Leadership and Team Development
• Analytical and Problem-Solving Skills
• Adaptability and Innovation
• Project Management
• Stakeholder Engagement
• Effective Communication

What We Offer:

• Career Development: An opportunity to make a significant impact within the organisation, with support from senior management.
• Innovative Environment: Be part of a team that's redefining construction insurance through creativity and forward-thinking solutions.
• Competitive Compensation: Attractive salary package.
• Supportive Culture: A workplace that values your contributions, encourages open dialogue, and fosters a sense of community.

Comprehensive Benefits:

• Generous company pension
• Cycle to work and tech scheme
• Employee Assisted Programme
• Life assurance scheme
• Private medical insurance scheme
• Flexible working
• Gym membership