Trade Support Engineer - Huxley : Job Details

Top Tier Investment Bank requires a front office trade support engineer to work with the lead trader and quant to support the Fixed Income Trading Bonds desk and pricing libraries.

Ideally candidae will come from a trading environment, with 1,2, 3rd line support skills, strong VBA Excel & Python advantageous and knowledge of 3rd party systems such as Charles River and Bloomberg.

Good communication skills essential.

Candidate will: Work with traders on the trading floor, Monitor, restore service, change, support and handle day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications. Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides.

• 5-8 years of work experience in a Trade Floor Environment.
• Experience with troubleshooting excel, managing add ins and quant library installs.
• Understand excel formulas (nested) for complex data manipulation.
• Able to trace workflows within Excel to find and resolve issues.
• Exposure to real time data feeds: Market data and BBG, Risk/Pvs, Trade Blotter
• Understanding of the Rates trading business: Futures, Swaps, Xccy Swaps, FX forwards
• Good Communication skills
• Quickly understand from the trader what issues they are experiencing.
• Keep the trader regularly updated with progress.
• Articulate the observed issue to other IT teams to help resolve the issue if necessary.
• Articulate the problem to the trader and how it was fixed.
• Works well in a high-pressure, fast environment.
• Basic Python skills, able to debug code and suggest fixes for issues.
• Comfortable with Excel and coding in VBA
• Provide 1st and 2nd line IT support for spreadsheet tools and macros used by trading, sales, and risk functions.
• Possesses strong technical and/or business functional knowledge of systems, timing and dependencies.
• Conducts independent analysis and assessment to resolve strategic issues.
• /B.A. in computer science, engineering, information systems, math or business.

To find out more about Huxley, please visit www.huxley.com

Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales