Tenant Liaison Officer - Block Recruit : Job Details

Property Inspector | Portsmouth

My client is seeking an experienced property inspector/tenant liaison officer to join their established team, overseeing roughly 500 rented freehold and leasehold residential properties in and around the Portsmouth Area.

Office hours are Monday to Thursday from 9:00 to 17:30, and Friday from 9:00 to 17:00.

5 days office based + site visits

As the Residential Property Inspector, your responsibilities will include:

• Organising and conducting property inspections.
• Generating detailed reports on premises conditions, highlighting maintenance issues or deficiencies requiring attention from landlords.
• Dispatching reports to landlords and coordinating any necessary quotes and remedial work.
• Generating works orders for contractors and maintaining records.
• Promptly addressing maintenance communications from landlords, tenants, and contractors.
• Managing key distribution to contractors.
• Supervising instructed works and ensuring tenants' satisfaction with completed projects.
• Cultivating and sustaining positive relationships with clients: tenants, landlords, and contractors.
• Collaborating within a tight-knit team and assisting in other business areas during colleagues' absences.
• Participating in on-call duties as an emergency point of contact outside regular hours.

Successful candidates must demonstrate flexibility, problem-solving abilities, and the following qualifications:

• Minimum two years of industry experience as an inspector, property manager or similar role
• Familiar with PRS
• Full UK driving license and vehicle
• Proficiency in IT.
• Excellent communication skills.
• Strong time management and organisational abilities, capable of handling high-volume, time-sensitive tasks.
• Updated knowledge of decent homes standards, HHSRS, and relevant Propertymark or ARMA certifications.

Benefits

• Mileage allowance
• Business parking permit
• Active social calendar
• Funded courses for professional development
• 20 days plus bank holidays, with additional company holiday leave during the Christmas period.

Please only apply if you have the experience listed above