Tenant Liaison Officer - Hays Specialist Recruitment Limited : Job Details

Salary: £30,000 - £35,000 per year Vacancy Type: Permanent Role Description: As a Housing Specialist, you will join a Customer Services Management Centre Team in the Newbury office. This is a full-time hybrid role, allowing you to work from home and be in the office at least two days a week.Your responsibilities will include:Handling complex housing queries.Investigating issues for customers.Collaborating with colleagues to find optimal solutions.Addressing tenancy management queries related to safeguarding, anti-social behaviour, and tenancy breaches.Engaging with customers via telephone, email, and digital channels.Qualifications and Skills:Previous Experience: Delivering a range of housing management services.Self-Motivation and Organisation: Being highly organised and self-motivated.Collaboration: Working effectively with internal and external stakeholders.Computer Literacy: Proficiency in using multiple computer systems.Customer Interaction: Previous experience in a busy customer environment.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk