Tenancy Investigations Officer - Teqniq Ltd : Job Details

Teqniq is searching for a Tenancy Investigations Officer to work in the public sector.

About the Role:

As a Tenancy Investigator, you will play a crucial role in protecting the workplace's social housing stock for those in genuine need. You will be responsible for providing a comprehensive investigation service into cases of tenancy fraud within the authority. Working with minimal supervision, your primary goal will be to undertake investigations from referral to conclusion, obtaining the necessary evidence to support the repossession of misused properties and ensure fairness in our housing system. This role is vital for ensuring our housing services operate with integrity and that internal controls are effective.

Your Key Responsibilities will include:

Conducting Investigations: You will manage a caseload of tenancy fraud investigations, carrying out all aspects of the investigative work including interviews, taking witness statements, and liaising with the police.

Gathering Evidence: You'll obtain information from various systems and sources to build robust cases for legal action, such as the recovery of unlawfully sublet properties or the refusal of 'Right to Buy' applications.

Reporting: You will prepare high-quality case reports and progress updates for senior management and stakeholders, ensuring all investigation records are meticulously maintained.

Collaboration & Training: You'll work closely with staff across the authority, social housing providers, and external partners. A key part of your role will be assisting in the development and delivery of fraud awareness training for housing staff.

Compliance: You must ensure all work is conducted in compliance with relevant legislation such as PACE, RIPA, DPA, and HRA, as well as workplace policies and best practice guidelines. About You We're looking for a self-motivated and experienced investigator who can handle pressure and meet strict deadlines. You will need to be a confident communicator, capable of dealing with people at all levels and remaining professional in potentially confrontational situations.

To be successful, you will need:

A recognised qualification in counter fraud studies (e.g., Accredited Counter Fraud Specialist) and/or significant practical experience in social housing tenancy fraud or comparable investigation work.

Demonstrable experience working in a counter-fraud or investigative role, preferably within the public sector.

A strong working knowledge of the legislative framework governing investigations, including PACE, CPIA, RIPA, the Fraud Act, and the Prevention of Social Housing Fraud Act (POSHFA).

Good working knowledge of housing law, particularly the Housing Acts as they apply to sub-letting.

Excellent communication skills (oral, written, and presentation) with experience producing detailed reports and witness statements.

The ability to organise and prioritise a large and varied workload, using your own initiative to drive cases forward.

A willingness and ability to work flexibly outside of normal office hours, including early mornings, evenings, and weekends when an investigation demands it.

Successful applicants will be required to undergo a Disclosure and Barring Service (DBS) check which is acceptable to the authority.

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Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client, (or any third parties we have dealings with) for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify teqniq of any hirer who I do not want my details to be passed onto.