Temporary Customer Support Executive - Office Angels : Job Details

�?Temporary Customer Support Executive!�?

Are you passionate about the Media, Entertainment, Arts, and Culture industries? Do you thrive in dynamic environments and love helping customers? If yes, we have the perfect opportunity for you! We're looking for a Temporary Customer Support Executive to join a vibrant team! �?

Contract Type: TemporaryStart Date: ASAP - 4 weeks with potential to extendPay Rate: £13-£13.50 per hourWorking Style: Fully RemoteHours: 9am-5pm

What You'll Do:

• Handling Customer Support & Access Setup: Be the first point of contact for our customers, ensuring they have everything they need to enjoy our products.
• Maintaining Product/Platform Knowledge: Stay updated on our offerings to provide accurate information and assistance.
• Supporting Website Use: Help customers navigate our website and update help resources to enhance user experience.
• Improving Support Processes: Identify areas for improvement in our support processes and tools to enhance efficiency and customer satisfaction.
• Testing Platform Updates: Test new features and report any issues to ensure a seamless customer experience.
• Collaborating Across Teams: Work closely with various departments to share accurate product information and ensure smooth operations.

Core Skills & Attributes We're Looking For:

• Organised, Proactive, and Adaptable: You can juggle multiple tasks and adapt to changing priorities with ease.
• Strong Communicator: You excel in both verbal and written communication, ensuring clarity and understanding.
• Team Collaborator: You enjoy working with others and contributing to a positive team environment.
• Skilled in Customer Support & Admin Tasks: Your experience in customer support equips you to handle inquiries effectively.
• Tech-Savvy: You're quick to learn new systems and tools, making you a valuable asset to our tech-driven team.
• Effective Cross-Functional Coordination: You can connect with global teams to ensure a consistent customer experience. �?

Why Apply?:

• Weekly Pay - Fridays just got even better ??
• Up to 28 days of annual leave �?
• Expert support from your Office Angels consultant
• Priority access to permanent job openings ??
• Free eye-care vouchers ??
• Discounts and well-being resources
• FREE access to LinkedIn Learning to boost your skills

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.