Temporary Customer Service Advisor - Michael Page Business Support : Job Details

This temporary customer service role involves providing exceptional support to clients within the financial services industry. Based in Uxbridge, you'll play a vital role in ensuring smooth communication and client satisfaction.

Client Details

The organisation is a medium-sized company within the financial services sector, recognised for its commitment to professionalism and delivering high-quality services. It offers a structured and focused working environment.

Description

• Respond promptly and professionally to customer queries via phone and email.
• Maintain accurate records of client interactions and transactions.
• Provide detailed information about the company's products and services.
• Collaborate with team members to resolve customer issues effectively.
• Handle customer complaints with care and escalate issues when necessary.
• Ensure compliance with company policies and industry regulations.
• Support the team with administrative tasks as required.
• Contribute to improving customer service processes and practices.

Profile

A successful temporary customer service representative should have:

• Previous experience in a customer-facing role, preferably within financial services or a related industry.
• Strong communication and problem-solving skills.
• Ability to work efficiently in a fast-paced environment.
• Attention to detail and excellent organisational skills.
• Proficiency in Microsoft Office and CRM systems.
• A customer-focused attitude and a proactive approach to challenges.

Job Offer

• Flexible temporary contract based in Uxbridge.
• Opportunity to gain experience within the financial services sector.
• Supportive and structured working environment.
• Comprehensive training and resources to excel in the role.

This is an excellent opportunity for a customer service professional to develop their career within the financial services industry. Apply now to make a meaningful impact in this temporary role.