Temporary customer service administrator - Michael Page Business Support : Job Details

This temporary customer service role is an excellent opportunity for a motivated individual to provide exceptional support within the business services industry. The position requires a detail-oriented professional who can handle customer queries efficiently and maintain a high standard of service.

Client Details

The hiring organisation operates within the business services sector and is recognised for its professional approach to delivering solutions. As a small-sized company, it offers a collaborative environment where employees contribute directly to the company's objectives.

Description

• Respond promptly to customer enquiries via phone, email, or chat.
• Provide accurate information about products and services.
• Log customer interactions and update the internal database accordingly.
• Resolve customer complaints with a professional and empathetic approach.
• Collaborate with other departments to ensure customer satisfaction.
• Follow up on customer issues to ensure resolution.
• Maintain a high level of accuracy in all communication and documentation.
• Assist with administrative tasks related to customer service operations.

Profile

A successful temporary customer service professional should have:

• Previous experience in a customer service role within the business services industry.
• Strong communication skills, both verbal and written.
• Proficiency in using customer relationship management (CRM) tools.
• An ability to multi-task and prioritise work effectively.
• A positive attitude towards problem-solving and customer satisfaction.
• Attention to detail and a commitment to accuracy.

Job Offer

• Opportunities to gain valuable skills in the business services industry.
• A supportive and professional working environment in Guildford.
• Flexible working hours to suit personal commitments.

If you are interested in this temporary customer service role in Guildford and meet the above criteria, we encourage you to apply today.