Temp to Perm Customer Service Advisor - The Work Shop : Job Details

Are you available to start a new Customer Service role working on behalf of a well known and respected charity.

Our client are looking for a number of professional, articulate and organised people to start with them in a full time role on the 28th July.

The position will involve:-

• Answering calls, emails and social media posts from supporters
• Processing requests made via the phone, emails and social media posts
• Loging all outcomes on the companies CRM System
• Escalate issues or problems to Team Manager
• Moderate feedback from customers on clients website and 3rd party portals

Full time hours working Mon to Fri 09am to 5.30pm

Possible Saturday shifts covering emails only

Monthly bonus scheme on offer - Typically £200 per month

Please do apply today if you have string verbal and written skills, have a professional and emotionally resilient outlook and can mult task!