Telesales executive - A.C.Wilgar ltd : Job Details

About Us:

A.C. Wilgar Ltd is an award-winning, well-established heating and plumbing company known for delivering exceptional customer service and high-quality workmanship. With over 40 years of experience, we take pride in building long-term relationships with our customers based on trust and reliability.

The Role:

We are looking for a confident and motivated Telesales Executive to join our team. Your primary role will be to promote and sell our boiler and heating maintenance contracts and make follow-up calls to customers who have already received quotations from our team. This is a fantastic opportunity to join a trusted and reputable company where your efforts will be rewarded with a competitive bonus structure.

Key Responsibilities

• Make outbound calls to potential customers to promote our maintenance contract services.
• Follow up on quotations sent by our surveyors and engineers to convert leads into sales.
• Build strong customer relationships through friendly, professional, and persistent communication.
• Maintain accurate records of customer interactions and sales activity in our CRM system.
• Meet or exceed individual and team sales targets.
• Handle customer objections and queries confidently and effectively.
• Work closely with the sales and customer service teams to ensure a smooth onboarding process.

What We’re Looking For:

• Previous telesales or customer service experience (ideally in a similar industry or B2C environment).
• Excellent communication and persuasion skills.
• Confident, enthusiastic, and results-driven approach.
• Ability to work independently and as part of a team.
• Strong attention to detail and good organisational skills.
• Comfortable using CRM systems and Microsoft Office tools.

Working Hours:

Monday to Friday, 8:00am – 5:30pm

Job Type: Full-time

Pay: £27,000.00 to £45,000 per year

Additional pay:

• Performance bonus

Schedule:

• Monday to Friday