Telephone Account Manager - Antalis : Job Details

If you are passionate about packaging, achieving growth aspirations, and prospecting for new business, we would love to hear from you!

We are looking for an experienced Telephone Account Manager to join our team based in Coalville.

This Account Manager role will suit a confident, well-organised individual with a good eye for spotting new opportunities and who enjoys engaging with new and existing customers. You must be able to manage and prioritise your workload and have strong negotiation, influencing, and communication skills.

Main Responsibilities of the Telephone Account Manager

• Deliver against sales targets and support year-on-year growth in line with strategy.
• Work collaboratively with the Sales Advisor Team and Support functions, developing action plans for all customers within the portfolio.
• Lead negotiations with potential and existing customers to determine price structures, contract terms, and payment conditions.
• Be a strong and creative solutions sales professional, adding value to our customers at all times.
• Develop sales of the complete product range and apply pricing methods to increase profitability.
• Demonstrate knowledge of our products and the market we operate in, ensuring alternative products are offered to customers to meet trade demands.
• Plan and promote product campaigns and the use of e-business systems and processes to customers to increase customer demand and online sales activity.

If you have an understanding of packaging products and experience in sales - apply today!

• A healthy and achievable quarterly bonus based on team and company performance
• A commitment to your training and development
• Company contributory pension and life assurance
• Flexible buy/sell holiday scheme
• Free parking provided
• Eye care vouchers
• Cycle to work scheme
• Fiat discount offer
• Subsidised on-site canteen

• Strong negotiation, influencing, and communication skills.
• Ability to build positive working relations quickly and confidently.
• Good interpersonal skills with the ability to look for innovative and non-standard solutions - an eye for opportunity.
• Able to focus on customer service and profitability with a proactive selling approach.
• Excellent understanding of packaging products/service range.
• Ability to manage and prioritise workload within the customer portfolio.
• Complete understanding of customer base and marketplace - competitors, suppliers, customer activity/trends.
• Previous experience in outbound sales in a business-to-business environment with the ability to cold-call companies and generate new business effectively.

Antalis is a progressive, market-leading business with a strong culture of teamwork and collaboration - and a set of core values that help us deliver the customer experience that we pride ourselves on.

We are known for innovation, expertise, and service; the skill and quality of our teams are our main assets when it comes to winning our customers' trust. Wherever you work in our organisation, your contribution as an individual and as a member of a team is essential to our collective performance.

This is a great chance to join a developing business with big ambitions and have a significant impact, with future career opportunities as you and the business grow.