Telecoms Support - Reed : Job Details

Job Title: Telecoms SupportLocation: Brentford, TW8Salary: £24,000 per annumSchedule: Monday to Friday, 8:30am–5:30pm (on-site)

About the Company:Reed is proud to partner with a forward-thinking telecommunications provider that empowers SMEs through tailored, cost-effective telecoms solutions. With a virtual communications team and a technology-driven approach, they help businesses streamline operations and stay competitive in today’s digital-first world.

The Role:As a Telecoms Support professional, you’ll ensure smooth day-to-day operations and deliver exceptional support to existing clients. This is a junior-level role with strong potential for career progression into sales or management, depending on your strengths and aspirations.

Key Responsibilities:

• Deliver responsive and knowledgeable support to existing clients via phone
• Maintain accurate records and documentation using CRM and SharePoint
• Process orders efficiently and provide flexible support across various business functions

What We’re Looking For:

• Previous experience in an administrative or support role
• Strong organisational skills and the ability to multitask effectively
• Excellent communication and interpersonal abilities
• Proficiency in Office365 and SharePoint
• Self-motivated with a proactive approach to work
• Telecoms experience is a plus, but full training will be provided

Ready to take the next step in your career?Apply today and become part of a dynamic team that values innovation, collaboration, and growth!