Product Trainer - Quarsh : Job Details

BRITA Vivreau have an exciting opportunity for an experienced technical trainer to join the team in Uxbridge to deliver comprehensive technical training using BRITA HQ methods to internal teams & partners, ensuring proficiency in installations, maintenance, and troubleshooting across our product range.

This is a pivotal role within Technical Excellence, for a Product Training, Quality & Safety Expert in Uxbridge, to champion excellence in product training, quality and safety, driving continuous improvement across BRITA Vivreau.

The purpose of the roleIs to deliver Technical Product Training - delivering agreed levels of Product Mastery across BV UK & external partners. Ensuring employees & partners can perform their roles effectively, safely and ensure a best-in-class customer experience.

Role Responsibilities

• Deliver all product training onboarding, annual refresher training, quality audits and assessments for all BV field engineers & external partners ensuring all on-site working practices, BRITA quality standards are maintained in-line with all local, BRITA HQ, onsite ACOP/Legislation and comply with latest Health & Safety guidelines.
• Conduct regular assessments to uphold quality and safety standards, updating documentation and methods to comply with legislation and H&S requirements.
• Coordinate logistics for remote training sessions and actively communicate product, quality, and H&S updates through various channels.
• Investigate product quality issues, collaborating with stakeholders to develop improvement solutions and conduct on-site quality assessments to ensure continuous improvement.
• Complete annual assessments across all internal/external field engineers ensuring correct working practices, quality and H&S standards are maintained.
• Coordinate logistics for remote training sessions and activities, including venues, tools and equipment.
• Test/investigate reported product quality issues, collating data / findings of product defects in order to feed accurate information into local quality reporting process and develop improvement solutions with local & BRITA HQ 'stakeholders’.

To be successful in this role

• At least 3 years technical or product training experience & Train The Trainer delivery methodology/coaching
• Possess excellent verbal and written communication skills
• An understanding of either DWI Microbiology and/or Water regulations would be ideal, however we will assist you with the accreditation training
• Highly computer literate
• Be in possession of clean valid driving licence
• Be prepared for an occasional away trips

What's in it for you?

Annual salary of up to £34,500 (depending on experience) + car allowance & annual insurance

A comprehensive range of company benefits, including;Excellent company pension schemeYear end company bonusThe opportunity to join our Private Health CoverEmployee discountFree Flu jabs & eyes care vouchers & much more!

If you would like to become part of the BRITA family then get in touch today