Technical Service Advisor - Optima Recruitment : Job Details

We are looking for a knowledgeable and customer-focused Technical Sales Advisor to join our team, specialising in automotive parts. This B2B role is ideal for someone with 1–2 years of experience in car parts or service advising, who thrives in a fast-paced, phone-based sales environment. Product knowledge and a strong understanding of vehicle components are more important than prior sales experience.

• £25,000 - £35,000
• Based in Epsom
• Great team working environment

Job Description:

• Handle high volumes of inbound customer service and sales calls
• Generate sales by identifying customer needs and recommending appropriate automotive parts.
• Offer technical advice and guidance on a wide range of vehicle products.
• Support customers by sourcing and suggesting suitable components.
• Compare different product options to find the best fit for the customer.
• Work collaboratively with suppliers, service advisors, and other departments.
• Follow up on surveys or customer feedback to enhance the sales process.
• Maintain detailed knowledge of stock, pricing, and availability.

Person Specification:

• 1–2 years’ experience in a relevant automotive environment (e.g., parts advisor, service advisor, motor factor).
• Strong knowledge of car parts and components.
• Excellent communication and customer service skills.
• Ability to handle high call volumes with efficiency and professionalism.
• Comfortable working in a sales-driven, fast-paced environment.

Benefits:

• Training and development opportunities
• Friendly and supportive team environment
• £25 - £35,000 dependant on experience
• 28 days holiday (inc Bank Holidays)
• Free Parking

Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.