Technical Sales Administrator - Proprec : Job Details

Our client is a well-established UK manufacturer based in Great Barr, with over 100 years of expertise and a reputation for excellence in the engineering sector. With a £5m annual turnover, a loyal workforce, and customers across the globe, they are now looking to strengthen their team with a driven Technical Sales Administrator.  Salary is up to £33,5000 depending on experience and benefits include 33 days holiday including Bank Holidays, every 3rd Friday of the month, you will receive an early finish at 3:30pm and free car parking.    Hours 8:30am to 5:00pm Monday to Friday.  Please note this position is 5 days office based.   This role is in the sales department. You will handle incoming technical sales enquiries from our customers and build close relationships with them in dealing with technical sales enquiries, producing accurate and competitive quotes and being able to provide solutions to meet their needs and applications.  As the Technical Sales Administrator, you will:

• Work closely with sales and technical teams as an active team member
• Handle customer enquiries via phone and email, providing technical and commercial solutions
• Prepare accurate quotations and follow up to secure orders
• Manage orders from enquiry through to completion, ensuring proactive communication on progress or delays
• Provide customers with clear information on stock, availability, pricing, and product suitability
• Liaise with suppliers for products outside in-house manufacturing
• Accurately enter all enquiries, quotes, and orders into the system and ensure daily follow-up
• Visit customers occasionally to provide technical advice and product support
• Monitor and share market trends and competitor activity
• Support sales growth by working proactively to increase order intake
• Adhere to established company procedures, sales strategies, and quality standards

 As the Technical Sales Administrator, you will have:

• HND or BTEC in Mechanical Engineering or similar
• Experience in working in an engineering technical sales environment
• An engineering knowledge to include selections, drawing and practices, culminating in the ability to propose solutions to specific customer applications
• Ability to problem solve and make technical selections
• Strong communicator with excellent telephone skills
• IT literate, with solid knowledge of MS Office (Excel & Outlook essential)
• Experience with Zoho software is an advantage, however, this is not essential
• Flexible, reliable, and driven with a strong work ethic
• Positive, professional, and adaptable, with a willingness to learn and embrace change