Technical Assistant - Reed : Job Details

Location: BiggleswadeJob Type: Full-timeSalary: Up to £35,000

Are you passionate about food safety, quality assurance, and making a real impact in a dynamic manufacturing environment? We’re looking for a proactive and detail-oriented Technical Support Specialist to support our operations across three key sites. This is a fantastic opportunity to be at the heart of technical excellence, driving compliance, innovation, and continuous improvement.

• Be the go-to technical expert, supporting manufacturing teams to resolve issues related to product safety, legality, and quality.
• Maintain and manage QA and technical records, ensuring accuracy and compliance with BRCGS standards.
• Lead the charge on raw material evaluations and complaints, collaborating with cross-functional teams to find effective solutions.
• Take ownership of customer complaints, ensuring swift resolution and continuous improvement.
• Work closely with senior management to implement actions from audits and lab results, and provide clear, actionable advice.
• Develop and manage trend reports that inform strategic decisions across QA, technical, and operational areas.
• Support New Product Development (NPD) initiatives, contributing to both daily tasks and long-term projects.
• Play a key role in technical development, helping shape the future of our operations.

• Ideally, you’ll have food-related qualifications – but if not, don’t worry! Full training will be provided.
• Excellent communication skills – you’ll be confident in writing reports, presenting findings, and negotiating solutions.
• A solid understanding of Food Legislation, BRCGS standards, HACCP, and microbiological/analytical techniques.
• Experience with raw material assessments and interpreting technical data.
• Strong computer literacy and basic analytical skills.
• A keen eye for detail and a passion for maintaining high standards in food safety and quality.

• A competitive salary tailored to your experience and skills.
• Professional development opportunities to help you grow and advance your career.
• A supportive and collaborative work environment where your contributions truly matter.

If you’re excited by the opportunity to make a difference and grow within a forward-thinking company, we’d love to hear from you. Please submit your CV and a cover letter outlining your experience and why this role is the perfect fit for you.

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