Tech Service manager - Public Cloud - Lorien : Job Details

Tech Service Manager - Public Cloud£110k plus excellent benefits - Hybrid working - Huge Progression for Global Financial Services company

Are you an experience IT service Manager looking to progress your career with huge one of the biggest financial services companies in the world? Do you have some Public Cloud experience and have a passion for delivering exceptional services? If so, this could be the perfect role for you! The company is seeking a talented Tech Service Manager - Public Cloud to join their dynamic team.

As the Tech Services Manager, you will be integral to an expansive tech globalisation strategy and get to get experience the complete Security, Risk, incident management, exciting optimisation and service efficiency projects and owning service management

There isn't any better time to join the organisation as they have invested heavily on some of the biggest and best technology and global mainframes but also the change for you to impress and progress in a hugely supportive but exciting environments.

What's in it for you?

• Circa £110,000, based on experiences plus bonus
• £6k car allowance
• Minimum 8% pensions contribution, even if you don't contribute yourself
• 30 days holiday plus bank holidays, Private Medical and more
• Hybrid working, Milton Keynes office ideally

About the Role

As the Tech Service Manager, you will be responsible for overseeing Public Cloud infrastructure services are provided successful and consistently to service contract and operational requirements. This includes ensuring that all services meet the agreed SLAs and KPIs, as well as acting as the primary escalation point for any service delivery issues.

Key responsibilities of the Tech Service Manager - Public Cloud role include:

• Owning the service management and oversight of the company's public cloud supplier portfolio
• Coordinating with various tech and non-tech teams to ensure seamless cloud operations
• Monitoring the performance and health of the public cloud services, optimising efficiency and identifying cost-saving opportunities
• Overseeing incident and problem management, including root cause analysis and preventative measures
• Ensuring compliance with organisational and regulatory security standards for the public cloud infrastructure

What We're Looking For

The ideal candidate for the Tech Service Manager - Public Cloud role will have:

• Extensive experience in service management, with a strong understanding of public cloud technologies and operations. We do not need hands-on cloud experience.
• Ability to manage 3rd party suppliers with the confidence to challenge
• Excellent communication and stakeholder management skills, with the ability to present technical information to senior leadership
• Proven track record in incident and problem management, as well as risk and compliance oversight

Apply Now

If you're excited about the prospect of becoming the Tech Service Manager - Public Cloud and contributing to the success of this dynamic company, we encourage you to apply today.

Please apply now for immediate review

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.