Team Manager - Homeless - Caring for Communities and People : Job Details

Help us to deliver a gold standard service supporting homeless people with complex needs.

We have an excellent opportunity within our Homelessness Prevention Service for a Team Manager (internally known as a Project Manager), to help deliver support to people at risk of homelessness, to manage a team of experienced frontline staff and to work in partnership with stakeholders, statutory and non-statutory partners, and the wider community.

Key Benefits

• Enhanced annual leave, pension (5% employer contribution) and sick pay (up to 30 days full pay and 30 days half pay)
• Life Assurance Cover
• Free subscription to Benenden healthcare or Perkbox
• 45p business mileage
• In-house Workplace Welfare Manager

The Team Manager Role

We’re looking for someone to work full time, 37.5 hours a week, to manage referrals our Homlessness Prevention Service for people at risk of homelessness across Worcestershire; to manage the wider team of seniors, coordinators and support workers, and work in partnership with stakeholders to deliver on contractual KPIs. The service also delivers the SWEP Night Shelters across the six districts in Worcestershire.

You’ll have an opportunity to expand services that make a real difference in the lives of rough sleepers, and people who are currently homeless or at risk of losing tenancies.

You’ll ensure the service is set up to promote independence, provide high quality practical and emotional support, and to promote portable and sustainable outcomes.

Who we’re looking for

You’ll have a flexible and highly responsive approach to working, with relevant homelessness service experience. Due to the nature of travel between service areas, you will need to hold a full UK driving licence and have your own transport.

We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so we need diverse people to tackle them.

If you don’t tick every single box but feel passionate about this role, we still encourage you to apply. You might be exactly who we need!

About Us

Established in 1989, CCP is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown and social exclusion. Over the years, we’ve made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset and Devon.

CCP is committed to your progression. With comprehensive training, a range of benefits and a welcoming workplace, you’ll join a community of seasoned professionals who are genuinely excited about supporting your progress. We’re an Investors in People Gold accredited employer, committed to making the workplace better for you.

We look for people who embody our SPIRIT values:

• Showing gratitude and appreciation of others
• Demonstrating personal and professional pride
• Integrity is everything
• Reflect and learn
• Continuous improvement
• Take your best self wherever you go

Come and join a charity focused on people rather than profit – click apply now!

Position: Team Manager - Homelessness Prevention Service (992)

Hours: Full-time 37.5 hours per week

Contract: Permanent

Location: Worcester

Pay: £26,550pa (Band D)

Closing Date: 25th September 2025 - CCP reserves the right to close the job advert early if needed.

CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

Our robust Safeguarding Policy guides our recruitment process. We adopt a consistent and thorough process of safer recruitment to ensure that people who are unsuitable to work with children, young people and adults are prevented from doing so.

We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.

Please review the attached job attachments for further insights.

^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year.

^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use.