Team Leader - Acuity Care Group Limited : Job Details

Job Introduction

Team LeaderPay rate: £30,000 per annum + £3,000 car allowance (Monthly Pay)Shift Pattern: Monday to Friday. 9am-5:30pm

We've got a rewarding opportunity for the right person to work with a cluster of individuals we support across the West Midlands region. The primary purpose of the Team Leader (TL) is to support the Complex Care Manager (CCM) to ensure the capability and standards of service delivered by Support Workers. Critical within this role and underpinning the delivery, is the need to operate both flexibly and reliably, whilst fiercely ensuring Acuity Care Group’s values around person centred care are never compromised and that all regulatory compliance standards are diligently adhered to.

What will your shift involve?

• Localised Recruitment - Supporting the CCM and Recruitment Partners with interviews, coordinating and attending introductions with new Support Workers and the people that we support. You will also build a strong relationship with the recruitment partners to ensure correct information is being relayed at all times.
• Quality of Service - Assist the Service delivery planner with the preparation of monthly rotas on an adhoc basis as required.  Do so in a timely manner for support workers, and ensure all clients receive service as designated in their care plan. Attend meetings as required (for example - as required by OM, Multidisciplinary meetings, and safeguarding meetings and monthly review of contingency plans to capture changes within the package
• Staff engagement and retention - Effectively provide and identify areas of training and support for all support workers ensuring they are clear on their role and have the right information and skills to be able to perform in their role Weekly check in touch points conducted with newly recruited support workers to guarantee smooth & timely onboarding process. Support worker supervisions to discuss performance, including development reviews and succession planning.

 More about Acuity Care Group

We have been around for nearly 20 years so know our stuff! We have over 900 people working for us across Operations and supporting roles. Acuity Care Group is a Supported Living healthcare provider, comprising 3 specialist business divisions:

• LD&A – Learning Disabilities & Autism
• Bespoke
• Team Brain Injury

We work together in a wide variety of locations to support adults and children with complex care needs, and a range of both physical and mental disabilities. We are person-centred and the needs of the people we support are at the heart of everything we do. Our teams are passionate about working in close partnership with the people we support to provide outstanding, tailored care that promotes empowerment, and do everything possible to help our clients to access new experiences.

What next?

If you have the skills and experience listed above for this role, please pop us over your CV through the job link but if you have any questions and need to know more before you apply, please drop us a call.

We will be in touch to discuss the role in more detail as soon as possible, go through some screening questions with you. Should you be keen to take it further and have the right experience, we will arrange an interview on Teams.

Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will be subject to Enhanced DBS checks and referencing.

We are an equal opportunities employer and welcome applications from all sections of the community.

What else do we offer? 

We do offer additional benefits including:

• Access to Westfield Rewards - an exclusive rewards website, special offers on all your favourite goods and services from over 1,000 leading online and high street retailers, restaurants, travel companies
• Access to Westfield Health Cash Plan with access to GP appointments 24/7 and cashback for health expenses
• Employee Assistance Programme (EAP), support helplines and counselling for when you need more support covering mental wellness, finances and relationships to name a few.
• Blue Light Card discount scheme and Blue Light Card tickets – grab a free ticket to a horse race or comedy show.
• Further training in NVQ's in Health and Social Care
• Progression opportunities within the organisation
• Ongoing training and development
• A generous Refer a Friend scheme - receive up to £500!