Team Leader - Insure Recruitment : Job Details

Are you an experienced team leader who thrives on a challenge and gets a buzz from developing a team? We're working with a leading firm in the real estate insurance sector, and they are looking for a hands-on team leader to join their growing team in Guildford, Surrey. This is a chance to make a real impact, guiding a growing team through an exciting period of expansion.

You don't need to be a technical insurance or underwriting  expert, but what's crucial is your leadership skills, one-to-one management and strong reporting expertise. We're seeking a coach, a mentor who can inspire and lead from the front, helping people grow their skills and navigate complex situations.

Our client is a leader in commercial property insurance, dedicated to providing exceptional service. Their Guildford office is a hub of passionate and professional people. As they are currently in a period of significant growth, you'll have the unique opportunity to help shape the future of your expanding team and the business as a whole.

This is a dynamic and rewarding position where you'll be instrumental in your team's success. You'll report to the Head of Real Estate Underwriting, acting as the team's primary guide and point of contact. Your day will be a mix of hands-on management, problem-solving, and strategic planning.

Your responsibilities

• Lead and develop: Manage a team of five underwriters, providing regular one-to-one meetings, appraisals, and coaching to help them grow and succeed.
• Solve complex problems: Act as the main escalation point for the team, helping them to resolve complex referrals and issues efficiently and effectively.
• Ensure excellence: Oversee team workloads, ensuring tasks are allocated fairly and that quality and service standards are consistently met.
• Drive improvement: You'll be responsible for MI reporting and presenting your findings to internal stakeholders. You'll use these insights to contribute to the continuous improvement of the business and help enhance the technical capabilities of the team.
• Champion compliance: Uphold and champion our compliance standards and internal regulations.

What you'll need to be considered

• Essential skills: A strong background in one-to-one management is crucial, as is direct team leadership experience. You must be an excellent communicator with strong interpersonal skills, a high degree of emotional intelligence, and meticulous attention to detail.
• You should be a proactive problem-solver, capable of managing competing priorities and deadlines in a fast-paced environment. Strong analytical and data-driven skills are essential, including advanced Excel proficiency.
• Insurance knowledge (desirable): Previous experience in the insurance industry is a plus, but not a requirement. Having or working toward a Chartered Insurance Institute (CII) qualification (Cert CII, Dip CII, or ACII) would also be an advantage.

Rewards and benefits

• Our client offers a competitive starting salary, depending on your experience.
• You'll have access to extensive career development opportunities and support for professional qualifications.
• They offer comprehensive health and well-being benefits, including private medical insurance, a cycle-to-work scheme, and an employee assistance programme.

Find Out More Contact Francesca Franklin at Insure Recruitment and apply to the role by submitting your latest CV.

At Insure Recruitment, we work with clients who are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the above description, we encourage you to apply anyway. You may be exactly what we’re looking for in this or other roles.