Team Administrator - Surrey County Council : Job Details

This is a 12-month Fixed Term opportunity.

The starting salary for this role is £24,977 per annum for working 36 hours per week.

"It's great working with such kind and considerate colleagues, who always look out for one another and communicate well with tasks which are always delegated fairly within the team. The Management Team are very supportive and always listen so you know you are being heard, which really boosts morale" - GB, Team Administrator, South West.

If you are looking for a new challenge within a fast-paced administrative team in aSocial Care setting and you are someone who loves to continually improve and learn new skills - we want to hear from you!

We are excited to be hiring a new full time Team Administrator to join our Business Support Team within our Social Care Administration Team on a permanent basis. The position will be based at the St Francis Centre, Guildford (GU2 8WZ).

This role is open to part-remote working, meaning you will be required to work in the office a minimum of 2 days a week, on a rota basis, to support with office duties and the remainder of the week is worked from home.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the role

Working within our Social Care Admin Team you will play an integral part in the day to day running of the department and all things admin.

In this role you will organise and minute a variety of multi-agency meetings on behalf of the social care teams, distribute minutes ensuring timescales are met, provide an efficient telephone service to our stakeholders and service users, liaise with professionals both in social care and partner agencies, such as Police, Health, Education and Legal. You will keep track of information, update and maintain spreadsheets and databases and provide performance information to line managers and other departments when requested.

What we're looking for:

As our Team Administrator you will need to be highly organised, willing to take responsibility and initiative and comfortable in setting your own priorities and meeting deadlines. You will make sure that everything is in place to guarantee that all runs smoothly for the processes and teams you support.

Excellent interpersonal skills are essential along with a high level of written and verbal communication skills. You will have experience of working with highly confidential information in a customer-focused environment, as well as the ability to work under pressure and to tight deadlines.

To be considered for shortlisting your application will clearly evidence the following:

• Prior administration experience in a busy office environment
• Ability to work as part of a team within existing protocols whilst being proactive and using your initiative within the scope of the role
• Excellent customer service and communication skills
• Experience in minuting taking, typing directly onto a laptop
• Excellent IT skills and proficiency in using Microsoft Office (Outlook, Excel, Word, PowerPoint and SharePoint)
• Ability to take a confident, organised, and proactive approach to your work with a commitment to your own professional development

The job advert closes at 23:59 on 14th April 2024.

Interviews will be in-person at The St Francis Centre in Guildford.

A basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.