Tax Assistant - IN-SYNC : Job Details

Start a career. Gain valuable experience. Build your future.

Looking for a role that puts your organisation and communication skills to good use while training you in new skills?

Join us as a Tax Assistant and be a key member of the IN-SYNC tax department.

Whilst experience within an administration or customer service role would be highly advantageous, it’s not necessary and full training will be provided – just bring your passion for providing a great customer experience and eagerness to learn! 

This Tax Assistant role puts you as the central point of contact for all our customers, providing outstanding support to the Tax Specialists in ensuring all client tax returns are completed and submitted to HMRC correctly and on time. 

If you’re self-motivated with a determination to achieve targets and meet deadlines, this role is for you.

• Communicate with clients by telephone, post and email in order to answer queries, chase information, and provide status updates.
• Support the Tax Specialists with all administrative tasks.
• Book-keeping - recording transactions, including sales, purchases, income, receipts and payments by our clients.
• Ensure that all databases are kept up-to-date with progressing work and client details.
• Ensure that all departmental records (paper and electronic) are kept in accordance with good practice and Data Protection standards.
• Follow, and where possible, improve departmental processes and company service standards.

Hours of work are Monday to Thursday 8.30am-5.30pm, and Friday 8.30am - 5.00pm.

All applications require the right to work in the UK; we don't currently hold a licence to provide work sponsorship.

On-site Parking

22 days annual leave, increases to 25 days with Length of Service

NEST Pensions Auto-enrolment

Cycle to Work Scheme

Professional study support and Training Partnership with ILM

Access to Medicash (Healthcare cash plan & additional perks)

Essential Skills

• Experience of working within a high-pace, high-pressure environment, whilst maintaining an extremely high level of customer service
• Determination and motivation to achieve targets
• Resilient and pro-active with a flexible approach to work
• IT literate with working knowledge of Microsoft Word, Excel and Outlook
• Clear telephone manner and clear listening skills

Desirable skills

• Experience working with self-employed operatives would be an added benefit, but by no means essential.

Help people every day and build a career that grows with you; join us as a Tax Assistant today.