Systems & Data Manager - Riverside Group : Job Details

Job Title: Systems & Data ManagerContract Type: Permanent Salary: £50,964.26 (£56,160.47 is achieved after 12 months successful performance in the role)Working Hours: 35 hours per week, full time  Working Pattern: Monday to Friday Location: Liverpool, Speke, Estuary BoulevardIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.The difference you will make as a Systems & Data Manager Lead the systems and data management service for People Services, managing a small team of advisors and administrators to ensure effective Human Capital Management (HCM) user administration, maximising systems capability and automation to enable effective service delivery and customer experience, ensuring the accuracy and integrity of people data across the Group at all times.About youWe are looking for someone who

• Experience of successfully leading, managing and motivating HR teams, including managing team performance. 
• Experience of successfully providing HR systems support and administration within a large complex organisation. 
• Comprehensive working knowledge of HCM databases and systems, particularly Payroll, Recruitment, Core HR and Learning and Development systems with advanced MS Office skills e.g. excel. 

Why Riverside?At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy:

• Competitive pay & generous pension 
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile

Lead, develop, coach and motivate the Systems and Data Advisors and administrators to deliver efficient and effective systems and data service to enable the wiser People Services to perform at optimum capacity and deliver the People Strategy. 

Drive a customer first ethos throughout the team, putting the customer at the heart of People Services ways of working, driving and influencing behavioral change. 

Manage cyclical systems activity to support the employee life cycle including the launch of the performance review process and the pay review. 

Manage the delivery of cyclical management information (MI) for People Services, enabling accurate reporting of people data decisions to support delivery of the People Strategy. 

Ensure the integrity and quality of people data at all times, carrying out quality assurance activity including data audits, identifying and addressing data quality issues to ensure data integrity standards are identified, communicated and adhered to effectively. 

Ensure effective partnering with PS business leads and process owners, leading regular service reviews understanding key business system challenges, promoting system enhancements to ensure automation and full use of the Core HCM is being adopted to improve business performance and customer experience.

Collaborate with CIO colleagues to support, design, build, implement and test the development of any new systems and upgrades to current and existing systems to ensure smooth running of services with minimum impact to front facing operational practice and customers. 

Work with the Group Business Information and Insight team to define data requirements, frameworks and reporting tools creating and maintaining one version of the truth. 

Own, design and build Group establishment data ensuring hierarchy, posts and line management data accuracy and effective integration and interface with People Services and downstream systems. Lead or contribute to continuous improvement initiatives and change projects to enhance service performance and customer satisfaction, ensuring deliverables meet s...