Student Services Coordinator - Signature Recruitment : Job Details

Are you experienced in Higher Education administration? Do you thrive in process-heavy, high-volume environments while delivering excellent support to students and staff? Signature Recruitment is seeking a Student Services Coordinator to join a busy student-facing team at a London-based organisation. This is an immediate start role offering full-time hours for an initial two-week contract, with a strong chance of extension.

In this role, you’ll handle a backlog of processes and queries, particularly around mitigating circumstances, assignment extensions, and assessment deadlines. You’ll be part of a supportive team where accuracy, attention to detail, and a calm, professional approach are essential.

• Respond to high volumes of student and staff queries, providing accurate information and guidance on policies, procedures, and forms.
• Support administrative processes for mitigating circumstances, extensions, and assessments.
• Log and update records accurately using internal systems, including Salesforce.
• Provide clear advice and signposting for students, including those on ODL (online distance learning) programmes.
• Collaborate with colleagues to manage backlogs efficiently and support ongoing process improvement projects.
• Assist with ad-hoc administrative duties as required.

• Previous experience in Higher Education, with strong knowledge of student administration processes.
• Excellent attention to detail and accuracy in a high-volume, process-driven environment.
• Strong problem-solving and analytical skills, with confidence managing competing priorities.
• Collaborative and adaptable, with a positive, customer-focused approach.

This is a great opportunity to join a busy and supportive team, using your Higher Education expertise to make an immediate impact. Apply today!

While we aim to respond to every applicant, the volume of applications may result in delayed communication. If you do not receive a response within a week, your application may not have been successful on this occasion. However, we will keep your details for potential future opportunities.

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