Solutions Analyst - Booker Group : Job Details

About the role

As a key member of the National Accounts team, you will play an instrumental part in delivering exceptional levels of service to this key Public Sector contract, working closely with our partner DHL, & Customer HMPPS (Her Majesty’s Prison & Probation Service).

To be successful in this role you will need to be able to prioritise a varied workload, have  good PC skills and a sound working knowledge of Excel. In addition you need to have a good level of numeracy, be detail conscious as well as analytical in your approach to problem resolution.

You will be contracted to work 38hrs per week across 5 days, flexibility will be required to include Bank Holiday cover.

Role Responsibility

Reporting to the Contract Manager the role of Solution Analyst is responsible for the provision of MIS Reporting information and follow up action that supports key activities. You will ensure that robust day to day controls are in place for availability & stock management, in line with key KPI targets.

You will need

Excellent Excel skills - Pivot tables, V-lookups is essential.

You will need to be an effective communicator at all levels as you will be required to liaise with a wide range of internal and external contacts to deliver excellent customer service at all times.

Working in a busy environment you will need to be highly organised, resilient with the ability to proactively and confidently challenge to get the right result for the business and customer.

As a strong team player you will be able to work on your own initiative, whilst assisting the wider team as and when required. 

Whats in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family.
• A great holiday package

About The Company

Be part of something special. Join our team at Booker.

Booker is the UK’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country.

Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers.

Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require.

Wherever you join us, you’ll be part of an organisation that will help your career to keep moving forward.

*Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*