Site reliability engineer - Happiest Minds Technologies Limited : Job Details

About Happiest Minds Technologies Limited

Happiest Minds Technologies Limited (NSE: HAPPSTMNDS), a Mindful IT Company, enables digital transformation for enterprises and technology providers by delivering seamless customer experiences, business efficiency and actionable insights. We do this by leveraging a spectrum of disruptive technologies such as: artificial intelligence, blockchain, cloud, digital process automation, internet of things, robotics/drones, security, virtual/augmented reality, etc. Positioned as 'Born Digital . Born Agile’, our capabilities span digital solutions, infrastructure, product engineering and security. We deliver these services across industry sectors such as automotive, BFSI, consumer packaged goods, e-commerce, edutech, engineering R&D, hi-tech, manufacturing, retail and travel/transportation/hospitality.

A Great Place to Work-Certified™ company, Happiest Minds has operations in the U.S., UK, Canada, Australia India and Middle East.

Job details : Site reliability engineer

Location : Remote

We’re looking for someone who’s passionate about solving problems and wants to get involved in bringing continuous improvement to our operations team.

Objectives of this role• Run the production environment by monitoring availability and taking a holistic view of system health• Improve reliability, quality, and time-to-market of our software solutions

• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement• Provide primary operational support and engineering for our software applications including troubleshooting and root cause analysis.• Participate in the development of code automation to improve our environment deployment velocity.• Support the application release process by working closely with our application developers.Responsibilities• Gather and analyse metrics and logs from operating systems as well as applications to assist in performance tuning and fault finding.• Partner with our development teams to improve services through rigorous testing and release procedures• Participate in system design consulting, platform management, and capacity planning• Create sustainable systems and services through automation and uplifts• Balance feature development speed and reliability with service-level objectives