Service Support Assistant - SENA - Reed : Job Details

• Annual Salary: £13.47 per hour
• Location: le3
• Job Type: Full-time

We are seeking a highly efficient Administrator to join our team. This role requires a keen ability to manage a high volume of tasks with precision and speed. The ideal candidate will be responsible for processing an average of 40 tasks per day, with each task taking approximately 10 minutes. This position demands a high level of accuracy and the ability to manage workflows effectively to meet a 3-day turnaround time.

• Process an average of 40 tasks per day, ensuring each task is completed within approximately 10 minutes.
• Maintain a 95% accuracy rate in all tasks processed.
• Manage personal workflow to consistently meet or exceed the 3-day turnaround target, reducing it to 2.5 or 2 days when possible based on workload.
• Adjust to fluctuating daily volumes by accelerating processing times as needed.
• Prepare for cross-training in other areas during downtime to enhance skill set and contribute to other team functions.

• Proven ability to process tasks quickly and accurately.
• Strong organizational skills with the capability to manage own workflow efficiently.
• Ability to adapt to varying workloads and reduce processing times without compromising quality.
• Experience in high-volume data entry or administration is preferred.
• Excellent attention to detail with a commitment to high standards of data integrity.

• Competitive hourly rate.
• Opportunities for professional development and cross-training.
• Dynamic and supportive work environment.

To apply for this Administrator position, please submit your CV detailing your relevant experience.