Service Engineer - Security - Appcast Enterprise : Job Details

What can Johnson Controls do for you?

We can offer an opportunity to work with us at Johnson Controls, to shape the future and create a world that’s safe, comfortable, and sustainable.  We are passionate about improving the way the world lives, works and plays and therefore continuously diversifying and creating new exciting opportunities for our employees to grow. 

What you will do

The role of the Security Service engineer for a large commercial customer base in the London/Surrey area.  

Our Service Engineers are involved in servicing Security Systems i.e. Intruder Alarms & basic CCTV.  The successful engineer will service Security Systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for an Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities.

How you will do it

• Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.

• To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.

• Ensuring your time is managed efficiently and jobs are prioritised correctly.

• Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.

What we look for

Essential:-

• Experience within Fire & Security industry

• Driving license

• Ability to lift and climb ladders

• Had or have previous experience working in a customer facing environment

Why work for ADT?

We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available.  As well as an excellent career progression, you will get:-

• Competitive basic salary with excellent additional earnings potential

• Optional overtime

• Generous callout payments – Best in the industry

• Travel Time – Averaging 3% of basic salary

• Engineering Commission scheme – Averaging 5% of basic salary

• Sales referral incentive scheme

• Pension – we match up to 7%

• 25 days holiday plus bank holidays

• Company Vehicle, uniform, all PPE, tools and ongoing training provided

• Industry leading Health & Safety and an employee assistance program

• Career progression opportunities

• Our team average 20+ years length of service

• The opportunity to become a valued member of our Winning Team

• Staff referral scheme up to £2,000

• Rewards & recognition programmes