- Previous expereience of a service desk eviroment essential
- Excellent opportunities for progression
- Lovely working enviroment
Job Description - Service Desk & Admin Support This business has a strong history of design, install, maintain, and support high-level security solutions.As an independent, privately-owned company with over 25 years of experience. They act as a dedicated security partner to their clients, offering advice, the latest technology, a professional service and an unbeatable client experience. Exciting opportunity for a Reliable & Competent Service Desk & Admin Support to join their team. KEY REQUIREMENTS • Previous Industry experience in a similar role • Experience with Word & Excel • Highly organised • Ability to multitask in a busy environment • Excellent written and verbal communication. MAIN DUTIES• Working closely with the Service Desk & Admin Manager • Dealing with Service Calls (logging jobs, scheduling & communicating with clients)• New Works - Opening PO’s, Ordering Parts etc• Creating Draft Quotes• Vehicle/Fleet Management • Engineer Timesheets Approval • Preparing Draft Risk Assessments & Method Statements • Booking hotels/flights/Parking for working away• Requesting and Organising Permits• Monthly Reports• Keeping documents up to date in line with accreditations.• General Office Admin Activities • Training will be provided in their procedures and specialist in-house softwareCompany Benefits • Based in Hatfield • Annual Leave – 30 days including Bank Holidays • Private Healthcare (upon successful completion of 6-months’ probation)• Pension scheme (upon completion of 3-months employment)• Mon to Fri – 8am – 5pm - (40 hours per week -1 Hour lunch break)• Annual Salary - £28-32k (Dependent on experience) (Successful applicants will be subject to a full security check)
