Service Contracts Delivery Manager - Anglian Water : Job Details

Circa £50k, salary dependent on skills & experience

Full time/37 hrs a week/permanent

Location: Canwick WRC, Lincoln, with travel across the Anglian Water region. Although your base location can be flexible (depending on your location)

Make every drop of your potential count. Join our team!

The Service Contracts Delivery Manager is responsible for the effective and efficient management, planning, and operation of circa £8Million of Regional Service Contracts portfolio for Water and Water Recycling non-infra assets.

The position is responsible for managing a team of Maintenance technicians, Contract co-ordinators, contractors and processes associated with delivery of planned, remedial, new asset creation and decommissioning work on critical inlet and storm assets. You'll ensure internal and contractual performance is managed and maintained as well as oversee the development and performance of the maintenance technicians and contract co-ordinators.

In the position you will act as a source of expert advice alongside other business stakeholders in contract specifications, letting and negotiation process.

You'll drive and lead the delivery of all area's associated with Water Recycling Screens and Screens Handling to include compliance to MAS, maintenance standards, capital product selection, asset, contractor and internal teams performance, KPI's/KPMs pertaining to all areas of screening and screens handling equipment. You will be responsible for the delivery of any associated performance metrics highlighted from AW framework, PIRP or EA or Consent requirements.

Service Contracts have full accountability for delivery of capital parcels for both Water Recycling (WR) and WR Bio Screens and Screenings handling equipment and delivery of the planned preventative maintenance program. You will ensure effective management of the budgets associated with the delivery of both the Opex and Capex elements of the work. The Opex budgets being owned by operations but with forecast visibility from service contracts (phased for accounting purposes) and the capital parcels directly attributed to service contracts. You will have approved delegation for authorisation of and are responsible for the escalation of any asset offline.

The role will ensure the delivery of service contracts is carried out in line with the company's relevant Operation and Maintenance and H&S policy and strategies; and that such maintenance reduces operational Risk whilst effectively delivering best value.

As a valued employee you'll be entitled to:

• Competitive pension scheme - Anglian Water double-matches your contributions up to 6%

• Personal private health care

• Car allowance

• Annual bonus scheme

• Opportunity to volunteer do unpaid work in the community

• 26 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion

• Life Cover at 8x your salary

• Personal Accident cover - up to 5x your salary

• flexible benefits to support your wellbeing and lifestyle

What does it take to be successful?

• Relevant Degree or equivalent experience

• Relevant operational experience with a Water Recycling Treatment or M&E background.

• Experience of budget and financial management

• Strong organisational skills and time management

• Excellent interpersonal, analytical and communication skills

• Strong prioritising, negotiation and decision making skills

• Understanding of company strategy and ability to deliver required outputs

• Extensive practical and proven leadership experience in a similar role

• Business expert in Contract and Framework management

• Extensive knowledge of relevant H&S legislation

• IOSH or similar qualification

• Extensive understanding of KPMs and KPIs

Inclusion at Anglian Water:

Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed.

Closing date: 7th April 2024

Interview Dates: 15th & 16th April

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