Service Charge Accounting Manager - ZELA RECRUITMENT LTD : Job Details

Service Charge Accounting Manager

Milton Keynes

Salary Up to £45,000 DOEHours - Monday to Friday, 37.5 hours per week, with flexible hybrid working

About the Role

Our client is a fast-growing top 20 accountancy firm and are seeking a Service Charge Accounting Manager to join their award-winning team. The role will focus on managing a client portfolio, ensuring high-quality service delivery, and identifying growth opportunities within the portfolio.

As a Service Charge Accounting Manager, you will oversee and review service charge accounts, manage audits, and support the wider team to meet the client’s needs.

Key Responsibilities

• Build and maintain strong client relationships, ensuring exceptional service delivery.
• Identify development opportunities within existing relationships to grow portfolio size
• Manage finances within the portfolio, including driving monthly billing targets, debt recovery, and forecasting.
• Provide on-the-job coaching and identify training needs for senior and executive accountants.
• Support career progression and development, addressing any concerns with senior management.
• Foster a culture of continuous improvement and share best practices across the team.
• Promote and assist with the implementation of bespoke software, ForSite, across the team and clients.
• Stay updated with sector technical developments and share insights with the team.
• Escalating development issues and progression requirements to senior management team.
• Creating and developing a "personal brand" that is used to promote the work and appeal of our specialist team on LinkedIn/Socials. Active involvement in LinkedIn and creating a presence, including interacting with client/target/Service Charge team posts, and creating own posts for sharing.

About You

• AAT qualified or part ACCA/ACA qualified.
• A solid accounting background with experience in reviewing the work of colleagues.
• Ideally, experience in an accountancy practice.
• Strong communication skills (both written and oral).
• Ability to work independently and as part of a team.
• An organised, methodical approach to managing your workload and the workload of others.
• Proficiency in MS Office, particularly Excel.
• Knowledge of service charge accounting
• A willingness to learn and develop your skills.

Benefits

• Pension scheme
• Group life assurance (4x salary)
• Group income protection
• 26 days Annual leave (Excluding Bank Holidays) & Birthday off
• Health cash plan
• On-site parking
• Quarterly functions and events
• Access to employee benefits portal (cashback and vouchers)
• Employee assistance programme
• Employee referral bonus
• Ongoing training and development, supporting both professional qualifications and personal growth