Service Advisor - Pembrook Resourcing : Job Details

Service Advisor – Jersey

Pembrook Resourcing are currently seeking, on behalf of their client, a Service Advisor to join the aftersales department at their dealership based in Jersey.

The Ideal Service Advisor:

• Previous experience in a service role is preferred
• A passion to deliver a high standard of customer service
• An organised individual who can manage multiple tasks in a busy environment
• Excellent telephone and face-to-face communication skills
• Confident using computers with strong administration and prioritisation skills

Key Responsibilities:

• Build rapport with customers and provide exceptional service throughout their visit
• Identify and offer relevant services and products to achieve sales targets
• Efficiently book in customer vehicles for servicing to maximise workshop productivity
• Organise courtesy cars or transport for customers, coordinating pick-up and drop-off as needed
• Monitor and follow up on work in progress, communicating updates to customers and the workshop team
• Ensure all service charges and work carried out are clearly explained, involving technical advisers where necessary

Relocation Support

This position includes a relocation package for successful applicants moving to Jersey, which features:

• A relocation allowance to help with moving costs
• Rental deposit support to assist in securing housing
• Local guidance and support to help you settle into life on the island

IMPORTANT: Please ensure your contact details are correct so we can reach you regarding your application.

We wish you the best of luck!