Service Administrator - Hales Group Limited : Job Details

Service AdministratorThetfordMonday to Friday 8.30am - 5.00pmTemporary ongoing  Hales Group are recruiting for a full time Administrative position on behalf of their client based in Thetford. Working as a Service Administrator, you will support the office function, assisting with a variety of administrative based tasks, including:

• Assisting with pre-invoicing checks on service reports
• Producing and sending invoices
• Keeping company records and service schedules up to date
• Acting upon recommendations from service reports e.g. bringing future services forward, liaising with internal departments regarding quotes for work etc.
• Maintaining in-house systems
• Uploading sub-contractor paperwork and service reports
• Reformatting and sending service reports to customers on completion of works
• Filing of manual paperwork
• General administrative tasks, data entry etc.
• Answering inbound calls and taking messages for other team members

This role requires a confident and capable Service Administrator, adept at prioritising a busy workload. The successful candidate will have:

• Experience in a similar customer service or admin role
• A high level of accuracy and a keen eye for detail
• Confident IT skills, particularly MS Word and Excel
• A professional telephone manner

For more information on this role, please call Megan Reeve at the Thetford office or you can apply below.