Service Administrator - YourRecruit : Job Details

Service Administrator – Join an Award-Winning Facilities Management Company!

Location: Kenley

Salary: Up to £27290

Hours: Monday to Friday, 08:00 – 17:00

Benefits: 4x salary Death in Service benefit, private healthcare option, 5% commission on new business leads, company pension (fully funded), Employee Assistance Programme (EAP), 25 days annual leave bank holidays.

Are you an organised, confident and proactive Administrator looking to work in a dynamic and supportive environment? Do you thrive on delivering top-tier customer service while juggling a variety of tasks? If so, this could be the perfect role for you!

What’s a Typical Day Like?

As a Service Administrator, you will be the backbone and lead on managing a niche and specific area of the business, working closely with Engineers and Customers. You’ll handle:

• Customer & Technician Support – Be the first point of contact via phone and email
• Service Coordination – Liaise with clients and engineers, keeping them updated on work progress
• Problem Solving – Take ownership of queries and complaints to ensure top-notch service
• Stock – Ordering stock for works being carried out
• Database & Admin Management – Maintain accurate records, create job entries, and generate sales quotes
• General Office Tasks – Assist with daily admin, post, spreadsheets, and account queries

Who Are We Looking For?

If you have service or FM industry experience, that’s a plus—but not essential! What is essential is that you hold solid experience in a similar role, as well as the ability to manage difficult customers/situations, confident communicating at all levels and leading on task. Full training in this niche sector is provided. More importantly, our client needs someone who is:

• Organised & Detail-Oriented – Can juggle multiple tasks with accuracy
• An Excellent Communicator – Confident in handling calls and emails professionally
• Tech-Savvy – Proficient in Microsoft Office & Excel
• Resilient Under Pressure – Able to stay calm and focused when working to deadlines
• Customer-Focused – Friendly, flexible, and solutions-driven

Our client isn’t just any Facilities Management company—they are industry leaders, known for exceptional service and award-winning training, so if you are ready to be part of a respected team where your contributions make a real impact, we would love to hear from you!

Apply today and take the next step in your career!

For your information

*Interested? Please send your CV in as a Word format only

**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)

***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.

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