Service Administrator - OnetoOne Personnel : Job Details

Service Administrator

Theale | £27,000 - £32,000 PA | Full Time | Permanent Position

Are you a proactive and detail-driven administrator ready to make your mark in a fast-paced service environment? We’re teaming up with a respected name in the commercial vehicle industry to find a Service Administrator who can keep the wheels turning behind the scenes.

In this vital role, you'll be the organisational backbone of the aftersales team — managing service records, ensuring invoices go out accurately and on time, and keeping daily depot operations running smoothly. If you thrive in a busy setting, love ticking things off your to-do list, and want to be part of a team that values precision and people, this could be your next big move.

Key Responsibilities:

• Process daily invoicing (warranty, retail, contract, sublet, and customer portals)
• Maintain accurate Work in Progress (WIP) figures and support month-end targets
• Assist with workshop time loading and wage input
• Provide occasional cover for the service reception
• Manage MOT bookings and sublet order numbers
• Support administrative duties within the depot, including R2C platform updates
• Maintain accurate filing and documentation

What We're Looking For:

• Previous experience in a service admin or automotive admin role
• Familiarity with DMS systems (ideally CDK/Keyloop)
• Strong IT, numeracy, and organisational skills
• Ability to multitask, meet deadlines, and work under pressure
• Confident communicator with excellent customer service skills
• Proactive team player with a high attention to detail

Benefits Package:

• 24 days annual leave + option to carry over 5 days
• Private medical insurance
• Up to 5% employer pension contribution
• Life Assurance
• Enhanced overtime rates (up to 130%)
• Bonus and incentive schemes
• Wellbeing “Duvet Day”

Apply now to join a fast-paced, supportive team in a vital service admin role at the heart of commercial vehicle operations.  Call Julie or Aimee at One to One Personnel on or email your CV directly to or