Service Administrator - Owen Daniels Consultancy : Job Details

Do you want to work for one of the world’s largest manufacturers of construction and utility equipment? Our client is looking for a Product Support Service Administrator to provide general administrative duties to support the service operation. This is ideal for a candidate who is well organised and has an enthusiastic approach.Product Support Service AdministratorPermanent£22,895.60-£25,426.41Monday-Friday 08:00-16:00 or 09:00-17:00RedditchProduct Support Service AdministratorJob Description

• Answer calls and redirect to relevant persons.
• Data processing: Write up Engineer’s reports to ERP system, price up jobs on ERP system, create Pro Forma for customer, email customers with prices and job sheets, collate photographs / job sheets and update to ERP system, timesheet processing, raising purchase orders & Receipting Invoices and use of telemetry software.
• Contacting customers via phone and email.
• General Administrative duties.
• Filing documents
• Supporting admin staff to maximise monthly revenue invoicing.
• Contact customers to ensure correct billing and purchase orders are received in a timely manner.
• Correct and accurate data processing.

Product Support Service AdministratorEssential Experience/Skills/Qualifications

• Good knowledge of Microsoft Office.
• Good general ICT knowledge.
• Ability to work to tight deadlines.
• Excellent attention to detail
• Good telephone manner

Product Support Service AdministratorCompany Benefits

• Competitive Salary
• Up to 27 days holiday linked to service, plus bank holidays and Christmas shutdown.
• Employee Assistance Programme
• Pension Scheme
• Career development/progression
• Death in service benefit

If you feel you’re a good fit for this position, please click ‘apply’