Service Admin - Optima Recruitment : Job Details

?? Gravesend, Kent | ?? £28,000 - £32,000 DOE | ?? Monday - Friday, 8am - 5:30pm

We are looking for an experienced Service Administrator to join our client’s busy service department in Gravesend. This is a key role responsible for coordinating service operations, managing invoicing and documentation, and supporting the day-to-day running.

To be considered, you must have previous experience in a Service Administration role - this is essential.

• Manage and process purchase orders and invoices for equipment, parts, and services.

• Ensure accuracy of invoices, particularly in relation to warranty terms and service agreements.

• Keep Health and Safety compliance documentation up to date.

• Maintain comprehensive machinery records, including service histories, specifications, maintenance logs, and inspection reports.

• Schedule contract servicing and repairs, and coordinate parts ordering.

• Support the repair workshop and liaise with hire desk staff and engineers to ensure efficient operations.

• Previous experience in a Service Administrator position - essential.

• Strong organisational skills and the ability to manage multiple tasks in a fast-paced environment.

• Confident communicator, both written and verbal.

• Proficient in Microsoft Office, particularly Outlook, Excel, and Word.

• Full, valid UK driving licence.

• Salary: £25,000 - £32,000 depending on experience.

• Hours: Monday - Friday, 8:00am - 5:30pm.

• 21 days holiday + bank holidays (3 days to be used over the Christmas period).

• Onsite parking.

• Excellent benefits package - get in touch to learn more.