Senior Treaty Technician - Harrison Holgate : Job Details

Job ProfileJob Title: Senior Technician (Treaty TA)Business Unit: Technical ServicesLine Manager: Technical ManagerSupervisory Responsibility: NoneExternal Relationships: Clients & Underwriters (UK & International), DXCOverall RoleThe Senior Technician (Treaty TA) will be responsible for producing and processing pre-inception and post-placement documentation, proportional treaty accounts, premium processing, claims handling, credit control, and comprehensive file management. The role supports brokers and account executives in delivering exceptional service to clients, ensuring accuracy, efficiency, and compliance with all market and regulatory requirements.Key AccountabilitiesTreaty Accounts ProcessingProcess proportional treaty accounts and premium adjustments in line with slip conditions and internal procedures.Maintain reconciliations of technical accounts in accordance with established protocols.Monitor and review treaty account positions, escalating any concerns to management as needed.XL ClaimsProcess excess of loss claims and reinstatements from initial notification through to final settlement.Administer claims efficiently, maintaining accurate records and ensuring timely resolution.CommunicationRespond promptly to internal and external enquiries, resolving queries in line with company procedures.Liaise with account executives and accounts teams on matters of shared interest or account queries.Keep management informed of any potential technical or financial issues.Document Production & ProcessingReview documentation at key stages to ensure accuracy and completeness before processing.Prepare client accounting documentation and market closing paperwork for submission to relevant markets and bureaux.Premium ProcessingProcess transactions using the company's broking software (Trace ISYS OpenTWINS).Ensure all documentation is accurate, compliant, and processed in a timely manner.Credit ControlMonitor premium payments, pursuing outstanding amounts to meet settlement terms.Work with finance teams to reconcile unallocated cash promptly.Management InformationProduce and analyse reports on premium, brokerage, claims, renewals, and other key metrics as required.Maintain and update spreadsheets and files to support divisional reporting.File ManagementMaintain complete and accurate records-both paper and electronic-in line with best practice and audit requirements.Compliance / Corporate GovernanceEnsure all activities meet legal, market, regulatory, and procedural requirements.Maintain high technical standards to minimise rework and mitigate E&O exposure.Safeguard confidentiality of client and company information.Identify and report suspicious financial activity in line with anti-money laundering procedures.Knowledge and SkillsEssential:London Market experience within a broker, underwriter, or bureau environment.Strong technical insurance knowledge (Cert CII or equivalent experience).Proficiency with Microsoft Word, Outlook, and Excel.Excellent verbal and written communication skills.High attention to detail and accuracy.Strong time management and organisational skills.Understanding of FCA Insurance Conduct of Business and Financial Crime prevention requirements.Desirable:Knowledge of treaty reinsurance processes and systems.Experience using Trace ISYS OpenTWINS.Familiarity with London Market premium and claims processing procedures.GeneralMaintain professionalism and integrity in all interactions with clients, underwriters, and colleagues.Promote a culture of service excellence.Take ownership of personal development, staying up to date with market trends, best practices, and regulatory changes.