Senior Scheme Manager - Service Care Solutions - Housing : Job Details

Scheme ManagerOlder People's Independent LivingSouth East London3 Months9:00-17:00One of the UKs largest housing associations is recruiting for a Senior Scheme Manager to work across two of their retirement living services in South London, providing an excellent housing management service to residents, but also line-managing six staff.The ServicesThis Senior Scheme Manager vacancy is based across two Independent Living services for residents aged 55+ throughout South London; one 170 flat service in SE3 and a 165 flat service in SE18.The RoleThe focus of this Senior Scheme Manager role is to provide an effective housing management and support service to older residents and will include the following tasks and responsibilities:

• Line management of six concierge staff
• Weekly rotas
• Daily welfare calls and checks on residents
• Carry out alarm checks as required
• Deliver an effective customer focused housing management and support service working with multi-agency partners
• Conduct assessments of risk and need and provide personalised support to residents.
• Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement.
• Work closely with other agencies to ensure residents are able to access a full range of services and support.
• Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports
• Maintain Health and Safety requirements in accordance with Health and Safety policies and site-specific risk assessments. Undertaking checks as required.
• Actively promote and encourage resident involvement and participation, in liaison with other teams as required. Supporting residents to use online services where appropriate.
• Assist the income management team in ensuring rental and service charge income is maximised and recovered.

The CandidateTo be considered for this Senior Scheme Manager role you will require the following skills and experience:

• Previous Scheme Management Experience
• Experience of staff management
• Previous experience working with older people
• Strong level of IT proficiency
• Good knowledge of housing health and safety requirements
• Driving license not essential, but beneficial

Due to the nature of the service users you will be working with, you will require an Enhanced DBS for this role. If you have an existing DBS on the update service, this will be beneficial to your application.The PackageThis is a temporary, Senior Scheme Manager role, 36 hours per week for an initial 3 months, covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent..Referral BonusIf this Senior Scheme Manager role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to ApplyIf you are interested in this Senior Scheme Manager role, please send your CV lee . mc millan @ service care . org . uk or call me on discuss the vacancy in more detail.Also, if this Senior Scheme Manager role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region