Senior Quality Assurance and Audit Officer - The Royal British Legion : Job Details

The Quality and Care Standards Team provides support and guidance along with our Operational Colleagues to ensure our homes provide high standards for our veterans and to also ensure we meet our compliance standards as governed by internal Standards/ KPI’s and external bodies.

Do you have the knowledge to apply an analytical approach to auditing? Are you familiar with the requirements of effective personalised care planning? Are you passionate about our Veterans and their loved ones receiving high quality support.

We are looking for an experienced Senior Quality and Audit officer to join our Quality and Care Standards team and working closely with the Quality Assurance and Audit Manager within care services.

You will work closely with members of the Quality & Care Standards Team to support and contribute to quality, innovation, audit and effectiveness activities across care homes including conducting audits, project planning, data collection and analysis, reporting and presentation of outcomes improving the quality and effectiveness of clinical services and care for our residents.

The Quality Assurance and Audit section is also responsible for Whole Home Audits, Support Surgeries in the homes, Targeted audit visits and training to improve quality.

You will have a high standard of general education to GCSE level or above to include L5 Health and Social Care and have previous health & social care experience. Awareness of clinical audit procedures and clinical effectiveness processes are essential.

Please Note: Whilst this role is Home Based there is a requirement to spend time away at the RBL care homes to provide the support required.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 3rd April 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.